Back

Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
295 Reviews

295 Reviews of Jaguar Land Rover of West Columbia - Service Center

Sort by
November 30, 2024

Marcus was pleasing and helpful from the moment I entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my More

by GTANNER012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Was sold a pre-owned and what I thought was a per-certified vehicle only to find out it needs around $7000.00 worth of repairs. More

by Doronee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The service department at Jaguar Land Rover West Columbia is just the best. Always friendly and efficient More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

This was my first service on my vehicle since my purchase; Amber was patient, professional and informative which made me more secure in my purchase! More

by Danielle.Epps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Very professional and friendly. Let me know the issues and the necessary fixes needed. Thank you! More

by TONY.TROPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great Service. Nothing more to say. Don't make me fill this out more or I won't answer. More

by nate.davis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

So nice staffs ! Enjoy to work with them! Hope to see them again for nxt service. More

by JAMESYUNCHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Marcus was awesome! !! So appreciate they were able to get me in sooner than my originally scheduled appointment. More

by Norman Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Brought vehicle in for recall said it would take 90 minutes, I took over five hours and they left tools in the vehicle. More

by LJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My new Advisor Marcus is outstanding by my observation and standards. It is great to finally have someone that is knowledgeable and superior customer service qualities. Out of the ten years I have been a More

by MGOODY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.