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Jaguar Land Rover of West Columbia - Service Center
Clarksville, MD
293 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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293 Reviews of Jaguar Land Rover of West Columbia - Service Center
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December 15, 2024
Work completed on time & within the estimated time Car returned clean and all repairs completed satisfactorily returned clean and all repairs completed satisfactorily More
by rginsberg
Verified CustomerEmployees Worked With
December 13, 2024
Marcus was really nice and knowledgeable of the process. He know I was on a tight schedule and was able to expedite the maintenance! Thanks!! He know I was on a tight schedule and was able to expedite the maintenance! Thanks!! More
by MLAMBERT3
Employees Worked With
December 08, 2024
Great customer service. Very responsive and helpful team. Thank you for a great customer experience. Very responsive and helpful team. Thank you for a great customer experience. More
by ANGEL57
Employees Worked With
December 08, 2024
Great visit- they found the issue and repaired. I was in and out! Great people- Great Service I was in and out! Great people- Great Service More
by EBARTON10
Employees Worked With
December 05, 2024
Extremely courteous and accomodative. Un-announced visit due to tire pressure warning and it was resolved immediately. Un-announced visit due to tire pressure warning and it was resolved immediately. More
by RSTEVO1
Employees Worked With
December 04, 2024
This is great place to have your vehicle service! A very courteous and professional team! A very courteous and professional team! More
by CARTERLIONEL02
Employees Worked With
December 03, 2024
Tom Matthews and team are great! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! More
by Eddie
Employees Worked With
December 02, 2024
Unprofessional Conduct, Rudeness,Disrespect:,Lost Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures custo Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures customers feel valued, fosters loyalty, and enhances the dealership's reputation. Dealerships should prioritize: Customer Service- Training employees with the skills to handle diverse customer interactions respectfully. Transparency,(which you don't have)Communicate clearly and honestly to build trust. More
by DANNY1350
November 30, 2024
Marcus was pleasing and helpful from the moment I entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my vehicle. More
by GTANNER012
Employees Worked With
November 24, 2024
Was sold a pre-owned and what I thought was a per-certified vehicle only to find out it needs around $7000.00 worth of repairs. per-certified vehicle only to find out it needs around $7000.00 worth of repairs. More
by Doronee
Employees Worked With
