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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
291 Reviews

291 Reviews of Jaguar Land Rover of West Columbia - Service Center

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December 31, 2024

Professional, and kept me up to date on the repair every step. The report was very thorough and did not push me to do repairs I can hold off. More

by GWONG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Marcus was very helpful and attentive. He kept me updated all the time. He was very informative and very respectful and courteous. Thank you for assisting. More

by GPATEL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

An awesome dealership - very courteous, clean, professional and hospitable. The waiting area is accommodating however very sunny for the eyes. More

by mizzfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Work was done in a timely manner and everything is now fine. Thank you very much More

by CJPAGAN1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

The service department provided us with professional friendly service in a timely manner along with very good communication More

by dvmoc1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Tom, the service manager and his team are fantastic. He is an expert at his craft and honest. More

by EMMANUEL.BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Tom always provides excellent customer service. He is very knowledgeable and a delight to work with. More

by Nana O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Mr. Tom Matthews was really helpful when I went there. He was knowledgeable and assisted with getting my problem solved in a timely manner! More

by OLANIYITAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Work completed on time & within the estimated time Car returned clean and all repairs completed satisfactorily More

by rginsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Marcus was really nice and knowledgeable of the process. He know I was on a tight schedule and was able to expedite the maintenance! Thanks!! More

by MLAMBERT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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