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Jaguar Land Rover of West Columbia
Clarksville, MD
421 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 421 reviews
December 08, 2024
Great customer service. Very responsive and helpful team. Thank you for a great customer experience. Very responsive and helpful team. Thank you for a great customer experience. More
by ANGEL57
Verified CustomerEmployees Worked With
December 08, 2024
Great visit- they found the issue and repaired. I was in and out! Great people- Great Service I was in and out! Great people- Great Service More
by EBARTON10
Employees Worked With
December 05, 2024
Extremely courteous and accomodative. Un-announced visit due to tire pressure warning and it was resolved immediately. Un-announced visit due to tire pressure warning and it was resolved immediately. More
by RSTEVO1
Employees Worked With
December 04, 2024
This is great place to have your vehicle service! A very courteous and professional team! A very courteous and professional team! More
by CARTERLIONEL02
Employees Worked With
December 03, 2024
Tom Matthews and team are great! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! Very personable and pays attention to detail. As long as my car is under warranty, JLR of Clarksville will have my business! More
by Eddie
Employees Worked With
December 02, 2024
Unprofessional Conduct, Rudeness,Disrespect:,Lost Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures custo Trust,,,For a dealership, professionalism is crucial for building long-term customer relationships. A courteous and respectful approach ensures customers feel valued, fosters loyalty, and enhances the dealership's reputation. Dealerships should prioritize: Customer Service- Training employees with the skills to handle diverse customer interactions respectfully. Transparency,(which you don't have)Communicate clearly and honestly to build trust. More
by DANNY1350
November 30, 2024
Marcus was pleasing and helpful from the moment I entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my entered the service department. He greeted me with respect and kindness. Checked me in and directed me to waiting area since I was waiting for my vehicle. More
by GTANNER012
Employees Worked With
November 24, 2024
Was sold a pre-owned and what I thought was a per-certified vehicle only to find out it needs around $7000.00 worth of repairs. per-certified vehicle only to find out it needs around $7000.00 worth of repairs. More
by Doronee
Employees Worked With
November 23, 2024
The service department at Jaguar Land Rover West Columbia is just the best. Always friendly and efficient is just the best. Always friendly and efficient More
by CARSOFCOLUMBIA
Employees Worked With
November 18, 2024
This was my first service on my vehicle since my purchase; Amber was patient, professional and informative which made me more secure in my purchase! purchase; Amber was patient, professional and informative which made me more secure in my purchase! More
by Danielle.Epps
Employees Worked With
