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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
323 Reviews

323 Reviews of Jaguar Land Rover West Columbia - Service Center

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May 11, 2025

Made an appointment on a Saturday for an oil change. Waited onsite and it took 3 hours!! The explanation was that on Saturdays there is only one technician. Wish they had told me all of this up fro More

by RAINA8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Knowledgable, friendly and kept me informed. Helped with getting a loaner car for the day. More

by jj3ceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

The dealership has come a long way since previous unpleasant experiences. Glad to see the progress. More

by NSHERIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

This dealership is always very helpful, everyone there is very nice. I definitely recommend coming here More

by Smouchti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Kedzierski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Great service from Tony Derrenberger. Thanks for taking quick care of my F-Pace's oil change. More

by matt@indigoinkprint.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Excellent customer service from Marcus second to none I would recommend Marcus to any cus More

by carolyn.l.johnson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great experience! I have already filled out the survey a couple of weeks ago and left a review on google. More

by Honda College Park
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great experience fast work very helpful need more coupons for service to vehicles thank you More

by QUEEN2ULIFE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Tom Matthews is best in class and is one of the main reasons I keep coming back. The service is top notch and personal! More

by CHAD.RUGGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

clean and friendly. The wait was a little long for a tire next time I will drop off More

by TGACCURATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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