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Jaguar Land Rover Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.8
483 Reviews
Welcome to Jaguar Riverside New & Preowned Jaguar Dealership in Riverside Welcome, and thanks for visiting the website of Jaguar Riverside, your Riverside Jaguar Dealership in CA. You’ll find the whole team here at Jaguar Riverside totally committed to delivering the very best possible customer experience to match the incredible quality of the vehicles we sell and maintain. Whether you’re in our showroom looking at the latest stunning Jaguar models or you’ve got your current car in for service with us, we’ll make every effort to ensure your needs are met at every turn and that your expectations are exceeded whenever possible. Our experienced and highly trained staff members are here to help with whatever you need, from information about our new and used inventory to the services offered by our highly trained and professional service center and parts center.
Contact Dealership

8051 Auto Drive

Riverside, CA

92504

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Showing 483 reviews

August 22, 2024

Morgan and the service team are always amazing! I appreciate the care and concern shown for me and my vehicle. More

by staci286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're delighted to hear that Morgan and the service team consistently provide you with amazing care and concern for both you and your vehicle. Your satisfaction is our top priority, and we're glad to know that you feel well taken care of. We look forward to continuing to serve you and your Range Rover with the same level of excellence. Safe travels!

August 22, 2024

Service takes too long! It’s a one week minimum every time my Range Rover goes to this service center! Hire more people please! More

by ITSTHEHAWK85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your honest feedback. We sincerely apologize for the extended service times you've experienced. We understand how frustrating it can be when your vehicle is in the shop for an extended period, and we appreciate your patience. Your suggestion to hire more staff is valuable, and we are continually working to improve our service efficiency. Please know that your concerns are being taken seriously, and we’re committed to providing a better experience in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

August 22, 2024

I want to thank the team members at Jaguar Land Rover Riverside with providing me with an exceptional experience. The pride, thought fullness, and attention to detail is beyond my expectation. More

by HC.DANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that your experience at Jaguar Land Rover Riverside exceeded your expectations. Our team takes great pride in providing thoughtful service with attention to every detail, and it’s wonderful to know that this made your experience exceptional. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

August 21, 2024

All was painless, and quite pleasant. Anyone I dealt with was friendly and helpful. Thank you all. More

by CAROLINEBOYD127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing Jaguar Land Rover Riverside! We're delighted to hear that your experience was painless and pleasant, and that our team was friendly and helpful throughout the process. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

August 19, 2024

the fact that we drove down from NorCal says quite a bit in my opinion. From the first engagement through the moment we drove off the lot, the experience was top notch. we'll be back for our next one! More

by RYAN@HAGGERTYCONSTRUCTION.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you so much for making the trip down from NorCal to work with us at Jaguar Land Rover Riverside! We're thrilled to hear that your experience was top-notch from start to finish. Your trust and willingness to travel such a distance mean the world to us. We look forward to welcoming you back for your next vehicle purchase. Safe travels and enjoy your new ride!

August 17, 2024

Service understood my needs and the issue was addressed in a timely manner. Time in the shop was better than expected and I was pleased with the quality of the work. More

by djpoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your positive feedback! We're glad to hear that our service team understood your needs and addressed the issue promptly. It’s great to know that you were pleased with both the quality of the work and the time it took. We appreciate your business and look forward to serving you again!

August 17, 2024

Recent visit to have ceramic coating applied to my car. The car looks fantastic and the staff at the deal were so nice as I sat and waited for it. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you, Pam, for your kind words! We’re thrilled to hear that your ceramic coating service went so well and that your car looks fantastic. We’re also glad that our team made your wait comfortable. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy the shine of your newly coated car!

August 17, 2024

Pedro was fantastic. Very accommodating, welcoming, and personal. I had a wonderful experience. Scott was great and helped expedite the services. The finance person was More

by FCAMACHO1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for sharing your feedback, Pedro. We’re delighted to hear that Pedro and Scott provided you with an exceptional experience and that their efforts made a positive impact. We’re sorry to learn that your interaction with the finance person did not meet your expectations. Your experience is important to us, and we’ll address your concerns with the team to ensure a more positive experience in the future. Thank you for bringing this to our attention, and we appreciate your feedback.

August 17, 2024

Excellent service. Brought my LRD 110 for an oil change & multi point inspection. Ivan set up a Lyft for me as it would be a 2-2.5 hour wait. Defender was ready in less More

by vico.czarniecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your great feedback! We’re thrilled to hear that Ivan ensured a smooth and efficient experience for you. It’s wonderful to know that your Defender was ready ahead of schedule. We appreciate you choosing us for your service needs and look forward to assisting you again in the future!

August 16, 2024

Excellent service it only took 2 hours and my car was clean and my service was complete. More

by platinum3367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for the fantastic feedback! We’re delighted to hear that your service experience was smooth and efficient, and that your car was returned in top condition. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

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