Jaguar Land Rover Parsippany

Not Reputable! I took my 2019 Range Rover Sport in for service and they damaged the console. They told me they ordered the part and it would be in two weeks. That wa I took my 2019 Range Rover Sport in for service and they damaged the console. They told me they ordered the part and it would be in two weeks. That was four months ago. I have called my service advisor (Anthony) over 12 times, escalated the situation to management, and IT IS STILL NOT FIXED . This is no way to run a dealership let alone service customers. I WOULD RECOMMEND TO ANYONE THAT THEY FIND A REPUTABLE DEALER AND ITS NOT PAUL MILLER. More

I've purchased a few luxury vehicles in the past, in 2019 alone: Mercedes AMG, and now this Land Rover. This was by far the best experience. John Wakely is FANTASTIC!! alone: Mercedes AMG, and now this Land Rover. This was by far the best experience. John Wakely is FANTASTIC!! More

Bob Decker is the best. Always handling my account timely and with professionalism. He makes a rather tenuous situation easier, as does the rest of the service staff. timely and with professionalism. He makes a rather tenuous situation easier, as does the rest of the service staff. More

Alex was extremely helpful and generous with his time. After some minor setbacks, he made up for it with a wonderful purchase experience. We were in and out in no time at signing. Thank you Alex for every After some minor setbacks, he made up for it with a wonderful purchase experience. We were in and out in no time at signing. Thank you Alex for everything! More

The dealership is friendly and professional. The overall experience of purchase is great. You can feel the care and respect from the more experienced sales and managers. experience of purchase is great. You can feel the care and respect from the more experienced sales and managers. More

Good Service Waited 2 hours, wished it had been sooner. Good Customer Service. Good Service overall. Pleasant and friendly staff. Waiting area a bit too small Waited 2 hours, wished it had been sooner. Good Customer Service. Good Service overall. Pleasant and friendly staff. Waiting area a bit too small. Thank You! More

Awesome There service is always great! I have an assigned service manager who sets my appointments and is always so super convenient . I never ever have to There service is always great! I have an assigned service manager who sets my appointments and is always so super convenient . I never ever have to wait on a loaner car is always available if I ever need one. Thanks for always making it easy for me Anthony Sgourdas! You’re the best !! More

Great service and always a pleasure to deal with. Car was done before expected, the service team is nice to deal with and professional always. done before expected, the service team is nice to deal with and professional always. More

Nicely done Treated fairly, keep appraised of the work being completed, kept loaner car over weekend till work was done, Bob in service was great as always Treated fairly, keep appraised of the work being completed, kept loaner car over weekend till work was done, Bob in service was great as always More

2019 DISCOVERY SPORT I have been dealing with this dealership since 2016. This is the second Land Rover I have had the pleasure of leasing from them.My experiences with I have been dealing with this dealership since 2016. This is the second Land Rover I have had the pleasure of leasing from them.My experiences with this dealership have always been fair and honest. My salesperson on both occasions Dennis Devir has been outstanding in answering all my questions and concerns and even went above and beyond when necessary. Last week Dennis and I had come to terms on leasing my last vehicle.The day before I was to pick up my new car I became very ill. My son called Dennis and explained the situation. Without hesitation Dennis offered to drive the car to my home, which was an hour away from the dealership,Dennis personally delivered the vehicle and took his time in explaining all the new features to my wife. I want to thank Dennis Devir for his patience ,professionalism and for just doing The right thing! More