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Jaguar Land Rover Jacksonville

Jacksonville, FL

4.7
174 Reviews

11217 Atlantic Blvd

Jacksonville, FL

32225

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Showing 174 reviews

September 22, 2021

Outstanding sales New auto delivered and trade in picked Outstanding sales New auto delivered and trade in picked up from my driveway Very easy process Wouldn’t expect anything less from Fields tho! More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam
Sep 22, 2021 -

Jaguar Land Rover Jacksonville responded

Evelyn, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Liam, Bill, and Jeremy. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 09, 2021

My experience with land Rover Jaguar Inn the last several months was the worst I have ever experienced three weeks to get an appointment after getting it a week more and then more time before they touch my c More

by Cfaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay
Aug 09, 2021 -

Jaguar Land Rover Jacksonville responded

It's disappointing to see this feedback as we want guests to be confident in our services. I sincerely apologize for leaving the wrong impression and I'd like to try to address your concerns. Without your full name, I won't be able to reach you. Please consider giving me a call. Thanks, Clay Caruthers - Service Manager - (904) 642-1500

June 24, 2021

From beginning to end, the service was outstanding, starting with our Salesperson Randi Pannick and ending with the Finance Director, Nikki Shrewsbery. More

by Spjcwoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Pannick and Nikki Shrewsbery
June 21, 2021

Excellent, courteous, service. Prompt and correct treatment. I will come back More

by Frankjvelez9@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramirez , James Moyer
May 30, 2021

Lack of communication, to expensive for the work and no loaner car. Did not make sure hood was closed, did not make sure piller was secure. More

by Maxwell Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim,Derek , James Moyer
May 27, 2021

GREAT SERVICE FROM ALL INVOLVED. I WOULD RECOMMEND TO A FRIEND AND OR FAMILY. THE PERSONALIZED ATTENTION WAS GREAT. MY WIFE IS NOW ENJOYING HER CAR More

by MURVILLE.DIXON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LIAM, James Moyer
May 08, 2021

Tommy was great! He was pleasant and informative. No pressure, and made my wife extremely happy with the purchase of her new Land Rover Discovery. We will definitely revisit. More

by Michael Stacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, James Moyer
May 08, 2021

Mary did an outstanding job of apprising me of the needs and costs. She was helpful, courteous, and prompt throughout the process. Given the interruption of COVID infection, things progressed well. More

by Wayne.huntley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Esei
May 02, 2021

Randi always takes good care of me. She was available to help me with any questions I had about the purchase and the vehicle. The financial part with Nikki was very efficient and I felt like a valued custom More

by Wig1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Pannick, Nikki Shrewsbery
March 30, 2021

My experience was outstanding. Timing was perfect and everyone I dealt with was truly professional especially Mr Cruz from the moment I entered the dealership until I departed with my car. More

by PearlS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Cruz
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