11217 Atlantic Blvd
Jacksonville, FL 32225
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management Dept.
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Daniel was very nice and very helpful. Explain everything and help with a ride home.
Very efficient service. Quick diagnosis and expedited completion with our having scheduled travel plans. Thanks
Great service. True to their word. Always communicates each step of the process. Would recommend to friends.
I took my vehicle in for a scheduled service and my service advisor, Dan, had not documented my concerns. I spoke with my service advisor back in April and discussed several dents & scratches on the paint. He failed to contact the necessary parties for repair and failed to communicate the need for a loaner vehicle. I live 3 hours away from Jacksonville. I was told that I would need to come back next month, July 7th, for the rest of the service to be completed. I voiced my concern for the poor customer service and it wasn’t taken seriously. The service advisor could care less! He acted as if he was hearing my concerns for the first time. I would advised anyone to purchase their vehicle from a dealership that respects and appreciates All of their customers. Land Rover of Jacksonville, FL employs staff who does not!
No problems so far so good!! Always courteous and eager to care of any issues that I may have with my rover.
Was handled quickly and efficiently with right outcome for all i am very satisfied with transaction
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