Jaguar Land Rover Jacksonville

When arrived at dealership was impressed with inventory. then a very friendly sales lady appeared,ANA GIBSON who was very knowledgeable then a very friendly sales lady appeared,ANA GIBSON who was very knowledgeable More

Impossible to get your car serviced. It took 2 months to get an appointment. We needed to drop off the car 2 hours later than our original appointment (DUE TO MY HUSBANDS CHEMO TREATME It took 2 months to get an appointment. We needed to drop off the car 2 hours later than our original appointment (DUE TO MY HUSBANDS CHEMO TREATMENT RUNNING LONG AT MAYO). Per the service manager, we needed to reschedule. We now have a new appointment for May 4th. What a joke. And, stop asking us to buy another new vehicle from your dealership. Our experience has been disappointing. More

Everyone in service,Allen and Mary are very nice and helpful. There have been many people out with Covid but they have done the best they can helpful. There have been many people out with Covid but they have done the best they can More

Great people who care about the cars and the customers. Only issue: long wait to finish a tune up Only issue: long wait to finish a tune up More

Mary provided exceptional service and support. This level of service is typical by Mary. She went above and beyond to recognize the problem and arranged with the service department to provide a cost effectiv of service is typical by Mary. She went above and beyond to recognize the problem and arranged with the service department to provide a cost effective fix. More

I was really happy with the service provided by Jaguar of Jacksonville. I highly recommend them. Jacksonville. I highly recommend them. More

Worst Dealer in the world. We bought a 2012 Infiniti QX56 driving it home the check engine light came on. We took it right back and they had it for two weeks (Yes, I was paying for a new car and not dri QX56 driving it home the check engine light came on. We took it right back and they had it for two weeks (Yes, I was paying for a new car and not driving it) they said it was fixed. We got it back and the next day the light was back on. So, we took it back and they have had it for a week now. Now the sales manager is refusing to fix the car because they are upside down now and not making any money off the deal. Not my problem. Don't try and sell are car that has issues and say you inspected it. DO NOT BUY A USED CAR FROM THIS DEALER!! More

Good customer service , timely attention and recommendations were taken. Once we decide if we will trade the car we will be in touch. recommendations were taken. Once we decide if we will trade the car we will be in touch. More

Patient..Great personality. Easy to talk to. Mannerable. Man of his word. Didn't pressure us. Mannerable. Man of his word. Didn't pressure us. More

If you want great Customer Service at the Jaguar Dealership/Service Dept (Jacksonville, Fl/ Atlantic Blvd), see Mary O.! She is awesome, very nice, treated me like a customer should be treated and p Dealership/Service Dept (Jacksonville, Fl/ Atlantic Blvd), see Mary O.! She is awesome, very nice, treated me like a customer should be treated and patient, which is important to me. When I arrived, a Loaner car was ready for me - No wait! Constant updates on my car while being serviced is a Plus in addition to addressing all of my questions and concerns. Thanks!!!!! More