Jaguar Land Rover Jacksonville

Wonderful dealer, Fantastic service!! Throughout our time at Fields Land Rover in Jacksonville we dealt with Kenny and Mic Romero. My husband and I appreciated their professionalism, hon Throughout our time at Fields Land Rover in Jacksonville we dealt with Kenny and Mic Romero. My husband and I appreciated their professionalism, honesty, and courteousness. They were wonderful and wanted to focus on making sure we were satisfied with not just our purchase but the whole experience. Will definitely be returning when we're ready to purchase again. Thanks- A. Freeman More

Great Dealership Great experience buying our new Land Rover. Range Rover. Incredible vehicle and the folks up there were very helpful. We feel like we got a great deal Great experience buying our new Land Rover. Range Rover. Incredible vehicle and the folks up there were very helpful. We feel like we got a great deal. More

Above and beyond to make the customer happy Allison and Mic bent over backwards to make sure we were happy. They were so kind and understanding. They spent a ton of time with us making sure we u Allison and Mic bent over backwards to make sure we were happy. They were so kind and understanding. They spent a ton of time with us making sure we understood everything. Then worked so hard make sure we were comfortable with our deal. Wow, just wow! They were fun to work with. No high pressure. Just seemed like genuinely good people. Very professional. The dealership was immaculate and the snacks were great. Thanks so much for exceeding expectations. More

Great Team; Friendly service Great staff and courteous VIP service. Great Team to work with! Clean environment and team excited to help in all capacities to make buying experience Great staff and courteous VIP service. Great Team to work with! Clean environment and team excited to help in all capacities to make buying experience hassle free. I <3 my New RR Evoque! More

2016 Disco Sport lease Worked a deal over phone. Drove from Melbourne, FL to pick up. Everything went smoothly. Staff was accommodating and treated us professionally. Wo Worked a deal over phone. Drove from Melbourne, FL to pick up. Everything went smoothly. Staff was accommodating and treated us professionally. Would recommend them to a friend or family More

Satisfaction guaranteed There were a few bumps in the road, such as discovering that my original salesman transferred to another location, or that my vehicle arrived before i There were a few bumps in the road, such as discovering that my original salesman transferred to another location, or that my vehicle arrived before it was expected (which really isn't a complaint at all ). Whatever matter at hand, the gentlemen went above and beyond to rectify any issue. My happiness was their business while I was present. I have never experienced department managers lined up to greet me at my arrival until I walked into Jax Jag. They all remained professional despite me being a...handful. Lastly, not one of them cringed when I gave out gratuitous hugs after I had taken delivery. Believe me, Mick, Nas, the salesman with blue eyes who sits in the first office, and the "non-english speaking" detailer, all deserve a metal for their hand in completing the sale with a hard-bargaining, trash talker like me. And if Nas is in need of counseling after all of this, please get him some. Stellar customer service! More

Worst car buying experience ever! Drove over two hours to purchase a vehicle. I agreed to purchase the car for the price on our contract, but unfortunately I got screwed a few months l Drove over two hours to purchase a vehicle. I agreed to purchase the car for the price on our contract, but unfortunately I got screwed a few months later. I ran out of a temporary tag, not once but twice! Then was told that I they could not issue me a third one and was unable to drive my car for TWO WEEKS because I had no tags. There was zero communication whatsoever and no one ever returned my phone calls. They screwed up my total and I had to come out of pocket another $3k in taxes two months after my purchase which I found out due to me calling numerous times checking on my title. They were unapologetic, unwilling to admit to their wrong doing or even help me in any way, shape or form. The manager told me it was my problem now and not theirs. VERY unprofessional dealership! I even called Field Auto Groups which owns this company and they never returned my phone calls either. I would never purchase a vehicle from a Fields Auto Dealership, and I would never recommend any one go to this dealership. They only want to make a quick sell and will say and do whatever necessary to make it happen and then leave you in the dust once you roll off the lot. Buyers beware!! More

Purchased a new LR4 I wanted to purchase a new or very low mileage 2016 LR4 to replace my 2010 LR4. I worked with Carl and Andrew to find the one I wanted. They offered m I wanted to purchase a new or very low mileage 2016 LR4 to replace my 2010 LR4. I worked with Carl and Andrew to find the one I wanted. They offered me a fair trade-in and located a LR4 that exceeded all my expectations and fit my budget. More

Carl and Jesse were great Carl and Jesse made buying a new car so easy. They both were friendly and professional. Carl reminded me of Denzel Washington my favorite actor, lol Carl and Jesse made buying a new car so easy. They both were friendly and professional. Carl reminded me of Denzel Washington my favorite actor, lol More

Carl was a nice person and his service was excellent I have visited the showroom to see if I can go for a Leased Land Rover in my budget. Though I do not see anyone at the reception to greet us and waite I have visited the showroom to see if I can go for a Leased Land Rover in my budget. Though I do not see anyone at the reception to greet us and waited for few minutes till someone at least notice us, finally Carl wished saw us and get the details. He was a nice person to work with and his service was really excellent. He spent sufficient time explaining all features and additional packages. We had to visit the showroom 2nd time to to finalize the deal. He once again spent couple of hours time and finally we signed the lease. He delivered the vehicle to my house next day and explained the operation of car. He also configured my account in advance so I can configure the iPhone App and start using it. The overall exp with JLR is very good. Thanks to Jesse from Finance team for his suggestions on monthly payments and thanks to the manager (forgot name) who spent time on getting the better deal for me. More