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Jaguar Land Rover Jacksonville

Jacksonville, FL

4.7
191 Reviews

11217 Atlantic Blvd

Jacksonville, FL

32225

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Showing 191 reviews

July 26, 2025

Daniel was very nice and very helpful. Explain everything and help with a ride home. More

by tskane007
Recommend Dealer
Yes
Employees Worked With
Never meet the person, Mic Romero
July 18, 2025

Very efficient service. Quick diagnosis and expedited completion with our having scheduled travel plans. Thanks More

by Crccpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Mic Romero
Jul 21, 2025 -

Jaguar Land Rover Jacksonville responded

It is terrific to hear that the team took care of you and your vehicle! Thank you for choosing Jaguar Jacksonville and for sharing your experience.

July 17, 2025

Great service. True to their word. Always communicates each step of the process. Would recommend to friends. More

by Julius Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary , Mic Romero
Jul 17, 2025 -

Jaguar Land Rover Jacksonville responded

Julius, we are happy to hear that our service team continues to meet your expectations! Thank you for your business and confidence in our work. We look forward to your next visit to Jaguar Jacksonville!

July 02, 2025

I took my vehicle in for a scheduled service and my service advisor, Dan, had not documented my concerns. I spoke with my service advisor back in April and discussed several dents & scratches on the pa More

by WDM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Jul 14, 2025 -

Jaguar Land Rover Jacksonville responded

I'm sorry to hear about your experience with our service department. It's disappointing that we didn't meet your expectations, and I apologize for any inconvenience caused by the lack of communication regarding repairs and a loaner vehicle. We value all feedback as it helps us improve, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Kevin Coughlin - Service Manager - 904-642-1500 x140

June 23, 2025

No problems so far so good! ! Always courteous and eager to care of any issues that I may have with my rover. More

by Mommom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Mary (service dept.)
Jun 24, 2025 -

Jaguar Land Rover Jacksonville responded

It's great to hear that your experience with Jaguar Jacksonville has been smooth and positive! Our team is always here to assist you with any needs for your Rover. Thank you for the feedback!

May 17, 2025

Was handled quickly and efficiently with right outcome for all i am very satisfied with transaction More

by hunterlandmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mic Romero
May 19, 2025 -

Jaguar Land Rover Jacksonville responded

Hunter, thank you for leaving Jaguar Jacksonville your positive feedback!

May 12, 2025

Had an excellent customer experience with Daniel and Fields Land Rover! Thanks for your good service! More

by tgspiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, service advisor, Mic Romero
May 12, 2025 -

Jaguar Land Rover Jacksonville responded

Thank you for this 5-star rating! We appreciate it!

May 10, 2025

Service was fast and completed quickly. I had lunch nearby and the car was ready before I completed my meal More

by J4dgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 12, 2025 -

Jaguar Land Rover Jacksonville responded

We're delighted to hear that your service experience at Jaguar Jacksonville was both quick and convenient! Thank you for sharing, and we look forward to assisting you in the future.

May 09, 2025

Ordered my dream car (2023 Range Rover Full Size) in early 2022 and it delivered in November of 2022. It was everything I could have expected up until it required service. The Service department is noth More

by Jackcomeaux21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mic Romero
May 09, 2025 -

Jaguar Land Rover Jacksonville responded

It's disappointing to hear about your experience with our service department. We strive for transparency and fairness, so it's concerning that you felt otherwise during your visit. Your feedback is important, and we would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience. Thank you, Kevin Coughlin - Service Manager - 904-642-1500 x140

May 08, 2025

For over a decade, Land Rover Fields has consistently proven itself to be the gold standard in automotive service centers. From my very first visit, the exceptional care and professionalism displayed by More

by NorthBeachBrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Osei, Dale Dikinson, Mic Romero
May 08, 2025 -

Jaguar Land Rover Jacksonville responded

Thank you for sharing such a detailed and glowing review of your experiences at Jaguar Land Rover Jacksonville! It's fantastic to hear that Mary, Dale, and the entire team have consistently provided you with exceptional service over the years. We truly appreciate your loyalty and recommendation. Looking forward to continuing this great relationship in the future!

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