Bill Jacobs Land Rover - Service Center

The service representative at this dealership has made it a joy to work with them. Raoul is in constant contact with me and explains everything very clearly. a joy to work with them. Raoul is in constant contact with me and explains everything very clearly. More

Lewis Santiago is an amazing person. He is extremely attentive and detail-oriented. I feel understood and heard. He is extremely attentive and detail-oriented. I feel understood and heard. More

Service was exceptional Lewis was amazing. Very professional and kept me informed. White glove service is the way to go!!! Very professional and kept me informed. White glove service is the way to go!!! More

Everything was great… Jawad is super friendly and helpful. Only reason I am taking a star away is because the car was dirty inside when I picked it up. Grease stain on the dashboard Jawad rem helpful. Only reason I am taking a star away is because the car was dirty inside when I picked it up. Grease stain on the dashboard Jawad removed it. But I found more scuffs and oil on interior door when I got home. One mark I have not been able to remove. More

Raul and service team are amazing. Always truthful of what services need to be done immediately and what can possibly wait. Great customer service. Always truthful of what services need to be done immediately and what can possibly wait. Great customer service. More

Horrible waste of time and money. my car is still messed up and the man that helped me didn't even look or know anything. my car is still messed up and the man that helped me didn't even look or know anything. More

Car was returned not washed. Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wai Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wait time was excessive on pickup. *Bill was great as always. More

Work was done quickly. Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by c Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by chack. The people processing didn't know how to handle a check, so we waited for a long time to get someone from financing to be able to do this. More

Nothing but great experience all the time with JLR Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service More

Helpful prompt service provided. Follows up as needed and performed service well. Will use again. Follows up as needed and performed service well. Will use again. More