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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
340 Reviews

340 Reviews of Bill Jacobs Land Rover - Service Center

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February 29, 2024

Mike was awesome! He was very helpful and informative. He answered all my questions and concerns promptly. More

by Markisa Ivery
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Mar 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Markisa, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2024

The service at Hinsdale Land Rover is always impeccable. They take their time explaining what you need and why. My service technician Mike Mashburn is very responsive and knowledgeable. If you have a choice More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Mar 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Katrina, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Katrina, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We hope you have a great day!

February 28, 2024

Advisor was great but the dealership in itself is terrible. Had my vehicle in for minor maintenance and a check engine light on. They put me in a rental car, first of all if I drive a Land Rover, I More

by 03ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
Mar 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Land Rover Hinsdale. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 325-9955. We look forward to hearing from you.

February 28, 2024

Fast service and follow-up. Mike Mashburn is great to work with. Explained everything clearly and work was done in the timeframe I was expecting. More

by mleonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Mar 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

Mar 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2024

Joe is an experienced service person. Always efficient with my Jaguar service requirements. Plus he’s Italian! More

by Donlatinoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Feb 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! We hope you have a great day!

February 22, 2024

Very pleased with the service I received. My service advisor, Jawad, was top notch; respectful, courteous and communicative. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Janet, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

I am always greeted with a professional staff and a washed car upon return. Easy checkout too. More

by JABAAY0
Recommend Dealer
Yes
Employees Worked With
Jane ( at checkout) and Joe (with service)
Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2024

Excellent in all aspects from Beginning to End. Jawad Sayal made me comfortable. Other Representatives were courteous. More

by mendiola.cleofe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayad Sal
Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2024

Transparent, polite and accommodating Clean, prices are still above averages but overall the service is good More

by mz_rideau
Recommend Dealer
Yes
Employees Worked With
Mike A.
Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2024

Excellent dealer. Have used them for service and for sales for years. In sales Dan G and Ronnie are top notch to work with. In service, Jawad and Geoff always go above More

by JawwadHussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal, Geoff
Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We hope to be of service to you again in the future. Best wishes, Land Rover Hinsdale

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