340 Reviews of Bill Jacobs Land Rover - Service Center
The service at Hinsdale Land Rover is always impeccable. They take their time explaining what you need and why. My service technician Mike Mashburn is very responsive and knowledgeable. If you have a choice They take their time explaining what you need and why. My service technician Mike Mashburn is very responsive and knowledgeable. If you have a choice choose Mike! More
Advisor was great but the dealership in itself is terrible. Had my vehicle in for minor maintenance and a check engine light on. They put me in a rental car, first of all if I drive a Land Rover, I terrible. Had my vehicle in for minor maintenance and a check engine light on. They put me in a rental car, first of all if I drive a Land Rover, I expect a loaner especially when you are keeping my car there for about 10 days. The rental car was terrible, needed alignment and was not a sound vehicle. I called the service manager at dealership and he promised to swap the rental as soon as one was available which he said would be the same day or worst case next day. He did not call me back at all and I called him back after waiting a few days twice and he never had the courtesy to call me back- TERRIBLE! More
Fast service and follow-up. Mike Mashburn is great to work with. Explained everything clearly and work was done in the timeframe I was expecting. Mike Mashburn is great to work with. Explained everything clearly and work was done in the timeframe I was expecting. More
Excellent dealer. Have used them for service and for sales for years. In sales Dan G and Ronnie are top notch to work with. In service, Jawad and Geoff always go above Have used them for service and for sales for years. In sales Dan G and Ronnie are top notch to work with. In service, Jawad and Geoff always go above and beyond and communication is top notch. Would highly recommend!! More