Bill Jacobs Land Rover - Service Center

Jaguar Land Rover Hinsdale has been helpful with my service requests. My service rep, Jawad Sayal, has been very communicative and friendly while helping me with my vehicles service needs. service requests. My service rep, Jawad Sayal, has been very communicative and friendly while helping me with my vehicles service needs. More

They are very professional and respectful the customer service was great and Jawad kept me informed every step of the way. I will definitely refer them to everyone. service was great and Jawad kept me informed every step of the way. I will definitely refer them to everyone. More

Great service at Jaguar Hinsdale dealership, always thorough scheduling and will make arrangements to be picked up and dropped off thorough scheduling and will make arrangements to be picked up and dropped off More

Thank you Mike & team for assisting us today. Welcomed in. Understanding and felt heard. Took our car for service hopefully issue gets fixed. Like how Mike text me on the spot to make sure we are Welcomed in. Understanding and felt heard. Took our car for service hopefully issue gets fixed. Like how Mike text me on the spot to make sure we are connected. More

ALWAYS a great experience , very knowledgeable staff and personal, very confident in there recommendations needed during the repair process personal, very confident in there recommendations needed during the repair process More

Everyone is very professional and courteous. Joe was very knowledgeable and so was the tech Joe was very knowledgeable and so was the tech More

Horrible Service from a Former Loyal Customer I purchased a vehicle from this location along with an extended warranty. I contacted this dealership on/about December 13, 2023, to inform them that I purchased a vehicle from this location along with an extended warranty. I contacted this dealership on/about December 13, 2023, to inform them that I had sold the vehicle and needed to cancel my warranty. The paperwork was completed and sent. I contacted the warranty company around the first week of January 2024 and they informed me that the warranty was canceled, and that the dealership would be issuing me the refund. Fast forward to today, March 22, 2024, many calls, voicemails and email’s later, I still have yet to receive my refund and the truth about why it’s taking so long. It’s 3 months later and still nothing. I will no longer give this dealership my business and have decided to purchase my new vehicle from another dealership. Worst customer experience. More

Bill is has my account, and is always helpful and resy to give the best advice. give the best advice. More

The dealership continues to exceed my expectations. Raul is amazing…professional and transparent. This is Mr second visit for services and will be back…hopefully not too soon :) Raul is amazing…professional and transparent. This is Mr second visit for services and will be back…hopefully not too soon :) More

For Providing excellent service for auto repairs to ensure my safety on the road, to enhances my vehicle performance, and builds trust with customers, leading to long-term satisfaction and loyalty. He ensure my safety on the road, to enhances my vehicle performance, and builds trust with customers, leading to long-term satisfaction and loyalty. He is truly the best. More