340 Reviews of Bill Jacobs Land Rover - Service Center
Mike in Service is excellent! John in sales is absolutely the best! Love it here! John in sales is absolutely the best! Love it here! More
One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommend them 100%!! Thank you for everything! More
Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to address the defect. Arriving for the appointment the computer system was down and they could not find the part. Returned for a second appointment to correct the defect to find out they had ordered the wrong part. They then order the wrong part for a second time and had a delayed delivery on the correct part. For all of the delays, I requested that they spend a little extra time vacuuming my car prior to returning it to me, they said no problem. The process left me in a courtesy vechical for a week to perfom a one to two hour work effort. On the day of pickup I was assured that the vechical was ready to go and the extra vacuum would be complete. The vechical was ready, however it was no vacuumed. Hopefully, the information above can be ised to help improve the overall service delivery process. More
Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More
This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to happen. More
Continued great service for the last 10-12 years with all of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for se of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for service. They always have transportation available via a loaner or rental or pick up drop off service. Our service advisors are the best. More
Erica and the entire sales team were Great. They were just as motivated to make a sale as I was to make a purchase. I felt no pressure and the transaction went extremely smooth. They were just as motivated to make a sale as I was to make a purchase. I felt no pressure and the transaction went extremely smooth. More
Extremely pleased with the maintenance service performed on my 2023 Jaguar F Type R. My appointment was honored & everything that was promised was done in an efficient professional manner. Also, I was o on my 2023 Jaguar F Type R. My appointment was honored & everything that was promised was done in an efficient professional manner. Also, I was on my home earlier than expected . More