Bill Jacobs Land Rover - Service Center

Had a great experience with Mike Mashburn this morning. Came in for an oil change and to speak on other possible concerns with my vehicle. He was able to make me feel at ease, even cracked a few jokes. Wou Came in for an oil change and to speak on other possible concerns with my vehicle. He was able to make me feel at ease, even cracked a few jokes. Would highly recommend. More

Had a great experience buying our Evoque here but it is the service we have received that is truly impressive. Our advisor, Joe Rosone, is superb. He is knowledgeable, attentive, responsive and just takes the service we have received that is truly impressive. Our advisor, Joe Rosone, is superb. He is knowledgeable, attentive, responsive and just takes overall great care of our car and of us. Goes above and beyond. While I have never had a "bad" service advisor, Joe is simply head and shoulders above the rest. Almost makes you want to break your car. More

Service department was incredibly helpful. Very prompt and kept me informed in a prompt and professional manner. Jawad was a pleasure to work with. Exceptional service. Very prompt and kept me informed in a prompt and professional manner. Jawad was a pleasure to work with. Exceptional service. More

My experience with this dealership and my service advisor Bill Spencer has been nothing short of amazing. Every time I have my car serviced I am treated with courtesy and respect and my car is always taken c Bill Spencer has been nothing short of amazing. Every time I have my car serviced I am treated with courtesy and respect and my car is always taken care of. I would recommend this dealership and Bill Spencer as an advisor to all of my family and friend’s! More

Jawad was extremely polite and kept me up to date on the status of my vehicle. status of my vehicle. More

I dropped my car off today and had a great experience in the service dept with everyone especially Mike Mashburn who was very personable and outlined what would happen with my vehicle and received a nice lo the service dept with everyone especially Mike Mashburn who was very personable and outlined what would happen with my vehicle and received a nice loaner as well! More

Bill did an excellent job at getting what I needed done for my vehicle. Very welcoming and professional! for my vehicle. Very welcoming and professional! More

Great dealership, Mike Mashburn assisted me today and provided good service as expected from this location. provided good service as expected from this location. More

I have worked with Mike twice now at Land Rover Hinsdale. Not only is he polite and personable, but he always provides a full explanation of everything in a related, easy to understand manner. When I come to Not only is he polite and personable, but he always provides a full explanation of everything in a related, easy to understand manner. When I come to the dealership, I know I'll be in good hands with Mike. More

I'm getting the same code on my engine $11,000 ago, P0299 turbo boost. Service team sold me a turbo charger with gasket. Gave it back to me and code came back. I bring it in and sold me a soleno P0299 turbo boost. Service team sold me a turbo charger with gasket. Gave it back to me and code came back. I bring it in and sold me a solenoid vacuum valve. Gives it back and unable to leave the lot because car shorted out. Told i need 2 new batteries, a starter, relays, engine controller modules and cables to make it start. Gives it back to me and it ....... Seems like I have the same problems from the very start of our business together. How much more money and my time do you guys need of me to give me what I paid for? This stuff has a limited warranty yet our track record isn't looking good at all. I bring it in and I gain more problems. From new parts and components to missing or broken bits on the car. The second battery is for the start stop battery. Motor isn't cutting off as designed. So why did you sell me one saying I needed one to start the car but the car runs without it working. See you soon, I hope this is how everyone gets serviced. More