340 Reviews of Bill Jacobs Land Rover - Service Center
I had my vehicle towed in with help from the service advisor and he got back to me right away that they were working on it. He updated me promptly and let me know parts needed to be ordered. Then he let advisor and he got back to me right away that they were working on it. He updated me promptly and let me know parts needed to be ordered. Then he let me know parts were in and being installed. All together he kept me informed as to the progress. More
Excellent service. I really like the text messaging of problem lists with transparent pricing information. Also, I like being able to pay on line before picking up my I really like the text messaging of problem lists with transparent pricing information. Also, I like being able to pay on line before picking up my vehicle. I worked with Joe in the Service Department. Always a pleasure. More
They were very informative and paid attention to every detail of what I asked for to be done with my vehicle, so I give them a good rating and I would like to do business in the future detail of what I asked for to be done with my vehicle, so I give them a good rating and I would like to do business in the future More
When I made the appointment, I was told I would have to wait for the car. When at the appointment I was told I needed a loaner as it was going to be 3 -4 hours. Not a Range Rover loaner but, a Nissan Rou wait for the car. When at the appointment I was told I needed a loaner as it was going to be 3 -4 hours. Not a Range Rover loaner but, a Nissan Rouge. This is the third time I had to get an outside loaner. When we purchased a car at Hinsdale, they told us that they will come pick the car up at our house and leave a loaner. Not sure what happened to that service. More
4 times brand new Range Rover autobiography for repair in less than 6 months. Immediately after service engine light on. Coolant problems. I don't know how many problems to point out for car costing roughly less than 6 months. Immediately after service engine light on. Coolant problems. I don't know how many problems to point out for car costing roughly 200k. More
Raul was my advisor and he is very pleasant to work with! He always got back with me and made sure I was taken care of in a timely manner. Thank you! He always got back with me and made sure I was taken care of in a timely manner. Thank you! More