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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
340 Reviews

340 Reviews of Bill Jacobs Land Rover - Service Center

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September 30, 2024

I had my vehicle towed in with help from the service advisor and he got back to me right away that they were working on it. He updated me promptly and let me know parts needed to be ordered. Then he let More

by Swierema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Swierema, thank you so much for your high rating! Thank you again for leaving us this response!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2024

Joe and his fellow workers bent over backwards to help me. I appreciated their friendly manner in meeting my needs. More

by Gdevick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Excellent service. I really like the text messaging of problem lists with transparent pricing information. Also, I like being able to pay on line before picking up my More

by jcothran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

Excellent service I have been a customer for several years. Good communication Very nice people More

by GARYCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

They were very informative and paid attention to every detail of what I asked for to be done with my vehicle, so I give them a good rating and I would like to do business in the future More

by JERAMINEBRINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe rosone
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

When I made the appointment, I was told I would have to wait for the car. When at the appointment I was told I needed a loaner as it was going to be 3 -4 hours. Not a Range Rover loaner but, a Nissan Rou More

by DAVE@SHODEEN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Spencer Service Department
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (630) 325-9955 so we can make your experience a positive one.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Here at Land Rover Hinsdale, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 325-9955 to discuss ways we can better serve you in the future.

September 24, 2024

4 times brand new Range Rover autobiography for repair in less than 6 months. Immediately after service engine light on. Coolant problems. I don't know how many problems to point out for car costing roughly More

by N S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Santiago
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (630) 325-9955 so we can make your experience a positive one.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (630) 325-9955 so we can make your experience a positive one.

September 22, 2024

This place is the best they will give u the best service and super friendly More

by jerellholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer in service
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Jerellholcomb, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

Excellent service and fairly priced . will be sure to visit again. Highly recommend them to friends. More

by Dogco94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bozych
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Dogco94, thank you; we appreciate your feedback! Thanks for taking the time to leave us this information about your recent visit. Take care!

September 19, 2024

Raul was my advisor and he is very pleasant to work with! He always got back with me and made sure I was taken care of in a timely manner. Thank you! More

by checkmymail2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Raul
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please give us a call. We're always happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please don't hesitate to reach out if there's anything additional we can do for you.

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