Bill Jacobs Land Rover - Service Center

Service adviser Kayla was Courteous and Very Helpful . Work was done in a timely matter, and the facility is very clean. Work was done in a timely matter, and the facility is very clean. More

Very accommodating. They gave me a loaner since my vehicle was in over the holiday weekend. A thorough inspection of my vehicle with videos. Repairs were done in a timel They gave me a loaner since my vehicle was in over the holiday weekend. A thorough inspection of my vehicle with videos. Repairs were done in a timely manner. More

I appreciate the loaner cars that are available and the helping hands when I arrive. Joe Rosone (in service) is always on time for his appointments and helpful. helping hands when I arrive. Joe Rosone (in service) is always on time for his appointments and helpful. More

Bill in service is the man to see, always helpful and knowledgeable. Highly recommend and appreciate. knowledgeable. Highly recommend and appreciate. More

I had an amazing experience at this dealership! Jose went above and beyond to make sure my service needs were fully taken care of, and he was incredibly kind and helpful throughout the process. Joh Jose went above and beyond to make sure my service needs were fully taken care of, and he was incredibly kind and helpful throughout the process. Johnathan was wonderful as well, and the cashier along with the young man who greeted me at the front door made me feel so welcomed—I wish I could remember their names, but I’ll never forget their warm smiles. The whole team made me feel at home while taking care of my baby, my 2021 Velar. Truly a five-star experience all around! I will always trust this dealership. More

Bill provided great service as always. Staff was helpful and knowledgeable about the issues of my vehicle. Staff was helpful and knowledgeable about the issues of my vehicle. More

Communication was a disaster. First day no call car had to stay to second day. 2nd day left messages, called left message , no response. Call at end of day. Car had to stay over a First day no call car had to stay to second day. 2nd day left messages, called left message , no response. Call at end of day. Car had to stay over again. More

Bill Spencer is absolutely amazing. Every time I bring my truck in for service, he consistently goes above and beyond. His communication is clear, timely, and helpful. He takes the time Every time I bring my truck in for service, he consistently goes above and beyond. His communication is clear, timely, and helpful. He takes the time to educate me about what’s going on with my vehicle and sets realistic expectations for timelines. His patience and deep knowledge are truly exceptional. I always leave feeling confident and well taken care of. Bill is a true asset to your team! More

Once again I received incredible service and the royal treatment! Bill makes it so easy for me to get my car serviced there. He is thorough in explaining what is being done and makes sure it’s done right treatment! Bill makes it so easy for me to get my car serviced there. He is thorough in explaining what is being done and makes sure it’s done right. It’s very important to me that I take good care of my car. I spent a lot of money on it and I plan on keeping it in tip top condition. The only way to do this is through your dealership! So happy I have Bill as my contact there! More

JLR Hinsdale was super patient and ever helpful in helping me make key decisions to service my older LR4 helping me make key decisions to service my older LR4 More