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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.5
235 Reviews

235 Reviews of Bill Jacobs Land Rover - Service Center

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September 24, 2024

4 times brand new Range Rover autobiography for repair in less than 6 months. Immediately after service engine light on. Coolant problems. I don't know how many problems to point out for car costing roughly More

by N S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Santiago
September 22, 2024

This place is the best they will give u the best service and super friendly More

by jerellholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer in service
September 21, 2024

Excellent service and fairly priced . will be sure to visit again. Highly recommend them to friends. More

by Dogco94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bozych
September 19, 2024

Raul was my advisor and he is very pleasant to work with! He always got back with me and made sure I was taken care of in a timely manner. Thank you! More

by checkmymail2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Raul
September 10, 2024

Good people service is good very good job on my car very happy with the work.. More

by gr8.construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Unprofessional, rude, unsympathetic, liars, I will never in my life return to this location. They stress me out to the point I’m literally sick whenever I leave. I promised not to go back after several inci More

by Trinidad_3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill & there is another, worst 2 guys there.
September 08, 2024

Excellent dealership, great service. Everyone is very professional and always pleasant. The service is always perfect. More

by tdheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
September 08, 2024

Joe Rosone was very knowledgeable and thorough. He explained what was going on with my vehicle. More

by RANIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Raniello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

The Service Team was accommodating and efficient in servicing the vehicle and keeping us updated. More

by Swadem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spencer and Raul ? in Service - 5 stars
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 06, 2024

Horrible service. The service area associates have no customer service skills and lack patience, empathy and value More

by Alana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
1
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