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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 654 reviews

October 19, 2024

Lewis Santiago is an amazing person. He is extremely attentive and detail-oriented. I feel understood and heard. More

by LAKPORIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

I had an awesome salesman that . took his time to explain all of my options .kudos to Deny!!! More

by copeland336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Dahlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dibashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

John was professional throughout the purchasing process. He answered all my questions and communicated in a timely manner. Extremely happy with my purchase and the excellent customer service provided. More

by geraldfbest
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Everything was great… Jawad is super friendly and helpful. Only reason I am taking a star away is because the car was dirty inside when I picked it up. Grease stain on the dashboard Jawad rem More

by egschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 17, 2024

Service was exceptional Lewis was amazing. Very professional and kept me informed. White glove service is the way to go!!! More

by chan1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Hinsdale Service!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

It was a pleasure to work with Jordan on the purchase of my new vehicle. More

by nckarras
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Zell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

Raul and service team are amazing. Always truthful of what services need to be done immediately and what can possibly wait. Great customer service. More

by ERIKA_OVDEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2024

Horrible waste of time and money. my car is still messed up and the man that helped me didn't even look or know anything. More

by schatzeschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (630) 325-9955 to discuss this further.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (630) 325-9955 when you can so we can address this situation directly. Thank you and have a great day.

October 11, 2024

Car was returned not washed. Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wai More

by ADAMTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Spencer
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 11, 2024

Ronny and Julian were amazing. Very prompt in service and transparency! The beginning to end process was flawless. More

by Hani A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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