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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.6
553 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 553 reviews

February 23, 2024

Had a few hiccups in the beginning but the great customer service was able to smooth everything over. Everyone at the dealership was kind, attentive and helpful especially Mike Mashburn, Jonas and Julian. More

by hala
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mashburn
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Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Hala, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

Excellent customer service and response time to all questions, whether online, by text or by phone. Beautiful car. Spent time with me on my purchase decision and walked me through options. Not push More

by egschrader
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Esler
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Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 22, 2024

Very pleased with the service I received. My service advisor, Jawad, was top notch; respectful, courteous and communicative. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
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Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Janet, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

I am always greeted with a professional staff and a washed car upon return. Easy checkout too. More

by JABAAY0
Recommend Dealer
Yes
Employees Worked With
Jane ( at checkout) and Joe (with service)
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Feb 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2024

Excellent dealer. Have used them for service and for sales for years. In sales Dan G and Ronnie are top notch to work with. In service, Jawad and Geoff always go above More

by JawwadHussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal, Geoff
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Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We hope to be of service to you again in the future. Best wishes, Land Rover Hinsdale

February 21, 2024

Transparent, polite and accommodating Clean, prices are still above averages but overall the service is good More

by mz_rideau
Recommend Dealer
Yes
Employees Worked With
Mike A.
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Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2024

Excellent in all aspects from Beginning to End. Jawad Sayal made me comfortable. Other Representatives were courteous. More

by mendiola.cleofe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayad Sal
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Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2024

Excellent customer service - very professional team; they keep customers well informed. Scheduling is easy to do online. More

by mjl16735
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
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Feb 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 20, 2024

Just had my service there and my advisor Jawad was great. Nice, super attentive. Great Customer service. More

by dralextanod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Report | Print
Feb 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for your positive comments about Land Rover Hinsdale! We hope to see you soon!

February 20, 2024

Top notch, clean, friendly and great location. Excellent care and attention to the customer, very good More

by Spagoletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
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Feb 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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