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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.7
555 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 555 reviews

March 06, 2024

Michael A. is a gem. I felt well taken care of. I love JLR all day. More

by mamersonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

Incredible service by Raul Pesina, he’s why we take our 4 Range Rovers here for service. More

by RCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Land Rover Hinsdale Service

Mar 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale!

March 06, 2024

We had a pleasant buying experience until we got to the finance portion. The Finance Manager screwed up our paperwork and has made it terrible to manage and receive payments.........pay cash or buy/finan More

by BL1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronny Bataineh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
Mar 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

March 05, 2024

First time going into this dealership for a maintenance check on my Discovery. The service experience was awesome - quick, questions & inquires well addressed, arrangements for my loaner vehicle promptly c More

by Oluwafemi
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Mar 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 05, 2024

Today I bot a car from Tawny Gray at Land Rover Hinsdale. Mr. Gray did not pressure me in any way and was very patient through the whole process. I can wholeheartedly recommend him. More

by geraldwgood2
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tawny Gray
Mar 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 05, 2024

Sergio has made my car experience outstanding. Super efficient, professional, and answered anything question I had . I have bought all my cars with Sergio for over 5 years. I have followed him thr More

by Karla.ramos058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ramos
Mar 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2024

Easy and quick Raul was very helpful as always, kept me updated and got the problem fixed quickly More

by PETERSTEDMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

The whole process was quick and amazingly informative. Dennis and Rich were beyond friendly and helpful throughout the whole process which made our car shopping experience faster than expected. I would hi More

by Cdaly1230@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Conor, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 03, 2024

Had a great experience - John was very helpful and made the whole process easy and straightforward. More

by gmash84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We hope you have a great day!

March 03, 2024

I completed a rating for this dealership two days ago as soon as I returned home from the dealership. The customer service rep I had was great and that's what prompted my excellent rating. Now I putting up More

by mleonetti1955
Recommend Dealer
No
Employees Worked With
Mike Mashburn (he was great)
Mar 04, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (630) 325-9955 so we may assist you in moving forward towards a resolution.

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