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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.6
653 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 653 reviews

May 24, 2024

Jawad Sayal was great to work with. He kept me updated and asked if I needed More

by colleen.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
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May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Denys was so professional and helpful when I arrived. . He explained everything down to the tee. Kelly was helpful as well. He was telling me the river features as I was test driving it. Showed me a few More

by raekwon2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024

Great service! Would definitely be coming back. Lewis was amazing. The overall experience was incredible pleasant. More

by titus_eapen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis
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May 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024 -

Jaguar Land Rover Hinsdale responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We hope to see you soon!

May 23, 2024

Dealship staff was friendly and helpful. Would recommend to friends and family in the future. More

by marquezalfredo628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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May 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

May 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

May 22, 2024

Jordan was an amazing salesperson. He was very helpful to me and my fiancé! His customer service is top tier! More

by myjoib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so helpful during your experience here at Land Rover Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

I always take my car there They have great service I’ll definitely go back there More

by ALHNAITY1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad
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May 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2024

Great customer service everyone made you feel welcome from the time you drive to the picking up your vehicle More

by ATF33RBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2024

Great experience, great deal, quick and easy process. Appreciate the smooth experience of buying at this dealership More

by Jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2024

Awesome overall experience with my new used car purchase. My sales person Sergio was phenomenal giving me minute by minute updates during the entire sales process. Dora awesome was fantastic finalizing all m More

by reginaldarmstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Ramos
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May 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2024 -

reginaldarmstrong responded

Indeed thank you again for the warm welcome and VIP buying experience. Sergio and Dora were both magnificent. Keep up the good work!!

May 19, 2024

Poor communication about services and clear lack of expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe More

by Jaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis in the Service Department
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May 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (630) 325-9955 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

May 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (630) 203-9772 so we can understand your situation better to try and turn your experience around. Thank you, Land Rover Hinsdale Service

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