Jaguar Land Rover Hinsdale

The customer service is good but they have a very difficult time diagnosing problems. I dropped my car off with an exterior engine sound and interior knocking. They were unable to identify the exteri difficult time diagnosing problems. I dropped my car off with an exterior engine sound and interior knocking. They were unable to identify the exterior sound until I documented it with video and never fixed the interior knocking despite noting it in their paperwork. More

Dan Gallovitch was just the best! Worked with me to procure the vehicle I was interested in as well as walk me through the set up. Dora Recendiz was wonderful in working with me on bu Worked with me to procure the vehicle I was interested in as well as walk me through the set up. Dora Recendiz was wonderful in working with me on business end of things. I will definitely be back again. Fantastic customer service. More

Joe did a great job of listening to my concerns about my vehicle and making everything was addressed properly. Also kept me informed about the vehicle, repairs, and timeline it would take to have the vehicl vehicle and making everything was addressed properly. Also kept me informed about the vehicle, repairs, and timeline it would take to have the vehicle finished. Would recommend and come back again. Thank you. More

Great customer service! Great communication! I appreciate being kept in the loop via text messages. Joe Rosone is the best!! Great communication! I appreciate being kept in the loop via text messages. Joe Rosone is the best!! More

Skip andBill are outstanding! Great service experience! Professional and knowledgeable. Highly recommended to all in greater Chicago. Great service experience! Professional and knowledgeable. Highly recommended to all in greater Chicago. More

They’re not very transparent and they withhold information far as rates the bank is actually offering. I think it’s the job and role they must play to be savvy salesmen to turn a profit ,but a information far as rates the bank is actually offering. I think it’s the job and role they must play to be savvy salesmen to turn a profit ,but a bad look from an operation stand point. Overall good people but ethnically,No Good! More

Bill Jacobs Jaguar Land Rover in Hinsdale has continuously been my dealer of choice. The service department has truly looked after my vehicles that I have had through the years. A big part of my continuously been my dealer of choice. The service department has truly looked after my vehicles that I have had through the years. A big part of my ability to make this statement is because of the stability of this dealerships ability to keep their great employees. Joe Rosone my service writer has been handling my vehicles for close to two decades. His honesty and integrity is what keeps me coming back to this dealership. Joe knows these vehicles in and out and is both understanding and compassionate of my needs as a customer. If you are not satisfied with your current dealerships service department, you need to reach out to Hinsdale Land Rover and speak to Joe Rosone. You will be happy you did. More

Mike did an amazing job at keeping me informed every step of the way and that everything was taken care of to my satisfaction. I couldn't be happier with the service I received. Great experience! of the way and that everything was taken care of to my satisfaction. I couldn't be happier with the service I received. Great experience! More

Purchaed several cars here through out 15 years. Always the best experience. My salesman Dan rocks. Will continue to buy from them. Always the best experience. My salesman Dan rocks. Will continue to buy from them. More

I had a great experience with Bill, who offered me my service options, and did not try to oversell me. The dealership also did a nice job washing the car, which was a great bonus. service options, and did not try to oversell me. The dealership also did a nice job washing the car, which was a great bonus. More