Jaguar Land Rover Hinsdale

One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommend them 100%!! Thank you for everything! More

Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to address the defect. Arriving for the appointment the computer system was down and they could not find the part. Returned for a second appointment to correct the defect to find out they had ordered the wrong part. They then order the wrong part for a second time and had a delayed delivery on the correct part. For all of the delays, I requested that they spend a little extra time vacuuming my car prior to returning it to me, they said no problem. The process left me in a courtesy vechical for a week to perfom a one to two hour work effort. On the day of pickup I was assured that the vechical was ready to go and the extra vacuum would be complete. The vechical was ready, however it was no vacuumed. Hopefully, the information above can be ised to help improve the overall service delivery process. More

I was immediately assisted by Dennis upon walking through the door. I came with one vehicle in mind, and he was terrific through the entire process about said vehicle. Professional and easy going all in one. the door. I came with one vehicle in mind, and he was terrific through the entire process about said vehicle. Professional and easy going all in one.. More

Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More

This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to happen. More

Continued great service for the last 10-12 years with all of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for se of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for service. They always have transportation available via a loaner or rental or pick up drop off service. Our service advisors are the best. More

I purchased the car, it came dirty with plastic factory stickers not removed, i had to clean it myslef and remove all plastic stickers. I found discolored parts and various other issues. Very disappointed stickers not removed, i had to clean it myslef and remove all plastic stickers. I found discolored parts and various other issues. Very disappointed in this kind of experience. More

The dealership communicated updates on my car while it was being serviced timely. Joe was great to work with! was being serviced timely. Joe was great to work with! More

Wonderful experience there everything went smooth and professional thanks to Tawny and his partner Julian professional thanks to Tawny and his partner Julian More

Erica and the entire sales team were Great. They were just as motivated to make a sale as I was to make a purchase. I felt no pressure and the transaction went extremely smooth. They were just as motivated to make a sale as I was to make a purchase. I felt no pressure and the transaction went extremely smooth. More