Jaguar Land Rover Hinsdale

Excellent customer service we love it we like it in the yard that my wife drive every day is the best real good car yard that my wife drive every day is the best real good car More

Great Service! x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

I traded in my old car for a newer one and transferred my existing plates. It has now been 7 months, and I still haven’t received the title. Neither the title nor the registration was submitted to the DMV. N existing plates. It has now been 7 months, and I still haven’t received the title. Neither the title nor the registration was submitted to the DMV. Now, with expired license plates, I can’t even drive my $100,000 car. I’ve spent the last 3 weeks trying to get answers, and my bank has been trying to reach the dealership for 6 months. This is completely unacceptable. I’m still hoping this issue can be resolved without having to take legal action. More

Several issues. I made an appointment for 1:30 on a Tuesday and nobody even looked at the car until Thursday afternoon (after I requested to hear back from a manag I made an appointment for 1:30 on a Tuesday and nobody even looked at the car until Thursday afternoon (after I requested to hear back from a manager if it wasn’t by that timeframe). Why did I make an appointment???? After 6 days in the shop i requested a loaner. Which was promptly made available to me. I had to sign your rental agreement and provide my license, insurance information and a credit card. Upon returning the car to you, I requested a receipt that the car was returned, there was no damage, and it was filled with gas and no further charges were incurred. I was told you run a reputable business and this was a non standard request. It took a manager to provide that receipt. There were several other issues and the communication was poor. It was a bad customer experience. More

My service advisor, Bill Spencer, is super helpful and that makes all the difference when I take in my vehicle for service. that makes all the difference when I take in my vehicle for service. More

This was a smooth transaction. Good people to do business with. They made sure I got exactly what I wanted. Thanks again. I will be back.. Good people to do business with. They made sure I got exactly what I wanted. Thanks again. I will be back.. More

I only take my truck to Hinsdale for service. The work is always outstanding and Joe Rosone is wonderful. The work is always outstanding and Joe Rosone is wonderful. More

I had a very pleasant experience servicing my Defender. Jawad Sayal was wonderful. I appreciated the video update of the service that was performed on my vehicle. Jawad Sayal was wonderful. I appreciated the video update of the service that was performed on my vehicle. More

This is one of the worst dealers that I have ever dealt with from calling and talking to the finance manger to the service dept .. I will never go back there again with from calling and talking to the finance manger to the service dept .. I will never go back there again More

You have great service and personal Lewis Santiago was excellent he kept me updated on the repairs and time excellent he kept me updated on the repairs and time More