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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.6
654 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 654 reviews

September 09, 2024

Great experience. Would recommend and purchase another vehicle in the future. thank you to all who helped More

by JCLINE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Jcline3, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Thank you again for leaving us this response!

September 08, 2024

Unprofessional, rude, unsympathetic, liars, I will never in my life return to this location. They stress me out to the point I’m literally sick whenever I leave. I promised not to go back after several inci More

by Trinidad_3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill & there is another, worst 2 guys there.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (630) 325-9955 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 08, 2024

I recently purchased a new Range Rover from Land Rover Hinsdale, and I couldn’t be more pleased with my experience. From start to finish, Alan V was professional, attentive, and genuinely committed to ens More

by brandle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Sopron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Vilma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Brandle, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2024

Excellent dealership, great service. Everyone is very professional and always pleasant. The service is always perfect. More

by tdheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

Joe Rosone was very knowledgeable and thorough. He explained what was going on with my vehicle. More

by RANIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Raniello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

The Service Team was accommodating and efficient in servicing the vehicle and keeping us updated. More

by Swadem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spencer and Raul ? in Service - 5 stars
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Swadem, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Horrible service. The service area associates have no customer service skills and lack patience, empathy and value More

by Alana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Alana, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (630) 325-9955 so we may assist you in moving forward towards a resolution.

September 06, 2024

Quick, orderly and efficient service. I dealt w/ Mike Mashburn. Covered expectations and had me out of there in moments. Good experience. More

by ncc1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

My whole experience from start to finish was excellent . Joe, my service advisor was very knowledgeable and thorough! I’m very happy with the overall service. More

by Fequaranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rasone
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Responsive and thorough. Excellent customer service. Honest and stand behind their work. Have gone to them for years. More

by THOMAS.PICKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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