Jaguar Land Rover Cerritos
Cerritos, CA
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I purchased my 2023 full size Range Rover here. Sales was friendly and professional. Quite the contrast with the service department. Amish Patel is unprofessional, upsells without boundaries an Sales was friendly and professional. Quite the contrast with the service department. Amish Patel is unprofessional, upsells without boundaries and does a horrible job keeping you informed. Forget about returning calls. It’s awful. I’m on month 3 waiting on a part they didn’t install. After many follow ups Amish suggested I go to another dealer, as their systems are changing and it will take them months of data entry. I’m not at all surprised, as his attention to customer service was off from the beginning. More
Just awful. My experience was bad from the start - it went from no response to over response and rude. Typical car/used car sales pressure and experience. Gre My experience was bad from the start - it went from no response to over response and rude. Typical car/used car sales pressure and experience. Greasy is the one word I would use to describe my interaction. More
Steve L. Steve. He is the best. He is amazing and makes the process really smooth. Great service and he was very knowledgeable. Steve. He is the best. He is amazing and makes the process really smooth. Great service and he was very knowledgeable. More
Mina I had a great experience at Land Rover of Cerritos. Found the exact vehicle I wanted in tip-top shape at a fair price with the excellent customer service and attention to details. I highly re Cerritos. Found the exact vehicle I wanted in tip-top shape at a fair price with the excellent customer service and attention to details. I highly recommended this dealership. More
Took my vehicle in for service and was helped by Glen Weitz. He was very helpful and knowledgeable when it came to our new Velar. Had our annual service done in couple hours like he promised and was prov Weitz. He was very helpful and knowledgeable when it came to our new Velar. Had our annual service done in couple hours like he promised and was provided a rental which was awesome. More
I decided to give envision an opportunity to service my discovery, and from the moment I arrived, I received five from the service manager all the way to the cashier. Not to mention the mechanic did a five discovery, and from the moment I arrived, I received five from the service manager all the way to the cashier. Not to mention the mechanic did a five star service. They are amazing team I will for sure be reframe them to all my friends and family. They have a new customer More
Mina Rezk is such a great service advisor. He makes the process easy and is so friendly and most importantly helpful. I appreciate that anywhere I am at the dealership, everyone always checks He makes the process easy and is so friendly and most importantly helpful. I appreciate that anywhere I am at the dealership, everyone always checks in with me to ensure I have been assisted. That is rare these days and I absolutely appreciate it. More
I have been bringing my car to get serviced here for a little over a year now and I absolutely love this place. The staff in the service department is amazing. The are nice, friendly, and informative. The little over a year now and I absolutely love this place. The staff in the service department is amazing. The are nice, friendly, and informative. They are the best. they are in contact with me through the whole process telling me whats going on, what they recommend, and how much things will cost. I will continue to come back for my car needs. More
"I recently took my car to Land Rover Cerritos for some repairs, and I couldn't be happier with the service I received. The staff was friendly and knowledgeable, and they took the time to explain the repai repairs, and I couldn't be happier with the service I received. The staff was friendly and knowledgeable, and they took the time to explain the repairs that needed to be done in a way that was easy for me to understand. They also provided me with a detailed estimate upfront, so I knew exactly what to expect in terms of cost. The repairs were completed in a timely manner, and my car is running better than ever. I appreciate the attention to detail that the technicians at Land Rover Cerritos showed in diagnosing and fixing the issues with my car. I also felt that the prices were fair and competitive compared to other auto repair shops in the area. Overall, I would highly recommend Land Rover Cerritos to anyone in need of high-quality auto repairs. The staff is professional, the service is top-notch, and the prices are reasonable. I will definitely be returning to this shop for any future repairs or maintenance needs." More