Jaguar Fort Lauderdale - Service Center
Pompano Beach, FL
202 Reviews of Jaguar Fort Lauderdale - Service Center
Great experience, as always. Everyone is very professional and attentive. The dealership is clean, and the waiting area is comfortable. Amanda in the service department is the to Everyone is very professional and attentive. The dealership is clean, and the waiting area is comfortable. Amanda in the service department is the total best! More
You had the car for 1 day less than a full 2 weeks. Majorissue was replacement of cap for side mirror. I had appt for 11AM when I dropped off the car, but waited 30 minutes. However, what was shocking, Majorissue was replacement of cap for side mirror. I had appt for 11AM when I dropped off the car, but waited 30 minutes. However, what was shocking, inexplicable (although Amanda explained why) was how you, as a luxury car dealership, could hand me back a car that had been outside for 2 weeks, filthy, and tell me you do not hand wash cars and your automated system would damge my model. Get the general manger then to hand wash the car. Totally inexcusable!!!!! I responded YES to above since there was no "maybe" answer. More
My service coordinator Amanda Levy was fantastic. She helped me decide which services I needed, and helped guide me towards a person who could help me purchase an extended warranty. Jessica Martin he She helped me decide which services I needed, and helped guide me towards a person who could help me purchase an extended warranty. Jessica Martin helped me select a warranty that was perfect for the year and mileage of my car. Both women were very helpful and easy to work with. More
TAIWOO MILLER IS A VERY COMPETENT, FRIENDLY AND SERVICE ORIENTED EMPLOYEE THAT YOU SHOULD STRIVE TO RETAIN. HE IS A RESON I WOULD RETURN TO JAGUAR FORT LAUDERDALE ORIENTED EMPLOYEE THAT YOU SHOULD STRIVE TO RETAIN. HE IS A RESON I WOULD RETURN TO JAGUAR FORT LAUDERDALE More
Every person I spoke or interacted with was extremely professional and courteous. Arrived at 3:00 for my 3:00 appointment for an oil change. They had me go inside to check in which a took about 15 minut professional and courteous. Arrived at 3:00 for my 3:00 appointment for an oil change. They had me go inside to check in which a took about 15 minutes and I was told it could take a couple of hours. I was okay with that, as long as I could get out by 5:45 for a dinner meeting at 6:00. Didn't get out until 6:15 and didn't have time to get my car washed, which I really wanted, because I just had to get out of there. I understand they are busy and everyone is doing the best they can, but 3:15 is too long for an oil change when I have an appointment. The worst part, however, was just not honestly communicating with me how long it would take. At about 5:35, I was very anxious and impatient and they told me it would just be a few more minutes. Well, it was nearly 40 minutes more, and that's without washing my car. In spite of the bad experience, as I mentioned, everyone was extremely nice and I understand busy and I would never think of leaving a one star review if I didn't discover the next day that 2 of my fancy jaguar air valve covers were not replaced and missing. That's what pissed me off the most. Come on!!! More