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Jaguar Fort Lauderdale

Pompano Beach, FL

Overview
Reviews
4.5
262 Reviews
Jaguar Fort Lauderdale is the premier destination for all things Jaguar in the Fort Lauderdale area, and is one of the largest Jaguar dealerships in Southern Florida. Our dealership serves residents from Pompano Beach, Hollywood, Boca Raton, and Miami, too. From the latest new Jaguar cars and SUVs for sale, to our extensive pre-owned inventory, Jaguar Fort Lauderdale has it all. Visit our website to learn more, and schedule a test drive today.
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400 West Copans Road

Pompano Beach, FL

33064

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Showing 262 reviews

June 16, 2022

Jose is an excellent service advisor. Great prompt service and a free car wash! He made sure my car was serviced quickly and on time. More

by joelhamiltonproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Report | Print
Jun 17, 2022 -

Jaguar Fort Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Horrible customer service when calling Amanda never return my calls after leaving many messages. Linda Bytyqi and James Happel was very helpful More

by raslion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Bytyqi
Report | Print
Jun 20, 2022 -

Jaguar Fort Lauderdale responded

Hi Raslion, we appreciate your honest feedback, as we are always looking for ways to improve.

June 15, 2022

I would like to thank my service advisor Amanda Levy for going the extra mile during my visit. Diane who my advisor was out on the day of my visit. She had stored a part for my car in a location unknown to More

by Jsleary62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Levy
Report | Print
Jun 17, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2022

They stole my key chain. I reported it stolen at the time I picked the car up and nothing was done. I called the service manager the next day and still nothing has been d More

by delanopeterkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Report | Print
Jun 14, 2022 -

delanopeterkin responded

I still haven’t gotten a fallow up from anyone

June 12, 2022

Horrible customer service when calling service. Javier was very nice and attentive - no issues there More

by Lksjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier
Report | Print
Jun 13, 2022 -

Jaguar Fort Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Jaguar Fort Lauderdale take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 406-1917 to discuss what we can do to help.

June 09, 2022

Let's face it, no one likes to take their car in for service especially for reoccurring issues. However, service reps like Jose Mena make the process less painful by keeping me informed, being responsiv More

by m1chaelj0nes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Report | Print
Jun 10, 2022 -

Jaguar Fort Lauderdale responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

The service prompt and courteous the accommodations in the waiting room were good and the service coordinator was very professional More

by waynedollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose mesa
Report | Print
Jun 09, 2022 -

Jaguar Fort Lauderdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

The new location is nice but a bit far. I love my service manager, Diane Wiley. She is the best. More

by slpettis29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Wiley
Report | Print
Jun 08, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 27, 2022

My rep, Jose, kept me informed of what repairs were being done in a timely manner and kept me abreast of costs associated. Very courteous and professional More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mena
Report | Print
May 31, 2022 -

Jaguar Fort Lauderdale responded

Hi Kevin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

It was just a required service but it took all day. I dropped my car the night before and it was not ready until 5pm the next day. More

by RandyRandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
May 27, 2022 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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