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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,028 Reviews of Jaffarian Toyota
March 20, 2015
tire repair On 3/4/15, I brought in my truck which I told the service dept had a lead in the tire pressure gauge where the stem meets the gauge unit which was cov On 3/4/15, I brought in my truck which I told the service dept had a lead in the tire pressure gauge where the stem meets the gauge unit which was covered by an extended warranty. They had the vehicle all day and assured me there was no leak. Four days later on 3/9, the same tire was flat. I called the dealler and asked to speak with Gary Jaffarian, the owner, who has always been pleasant with me in the past. After waiting on hold for 15 minutes the operator came back on and said she could not locate him. I was forced to contact Toyota and open a complaint on the issue. They asked me if I was willing to take it back to the dealership and I caved in. The dealership admitted that in fact the stem was leaking and replaced it. There was no apology from the service maqnager for the incovinence they caused me. I told him don't worry I would not be back for service and the dealership and possibly Totota has lost the sale of a new Camry within two months. More
by kjgalvin
Employees Worked With
Dale Whittredge
March 16, 2015
First timer First time visit and Definately won't be the last! We were treated like royalty and provided the best service we have ever had, including that from ot First time visit and Definately won't be the last! We were treated like royalty and provided the best service we have ever had, including that from other Toyota dealerships. More
by Makibrtaca
March 05, 2015
Joshua Shepard True car recommended three dealers. So fortunate to meet "Joshua Shepard at Jaffarian. Exceptional knowledge and very helpful answering all my questio True car recommended three dealers. So fortunate to meet "Joshua Shepard at Jaffarian. Exceptional knowledge and very helpful answering all my questions with detailed explanations. Very pleased with the service and buying process. Thanks to Josh. More
by Sri
Employees Worked With
Joshua Shepard
March 04, 2015
Great experience buying Camry Hybrid My truecar certificate connected me to Stephanie Ringland, who answered all my questions and walked me thru an efficient quick buying process. I will My truecar certificate connected me to Stephanie Ringland, who answered all my questions and walked me thru an efficient quick buying process. I will definitely refer friends and neighbors to Stephanie and to Jaffarian for anyone wanting to buy a Toyota. More
by CamryHybrid1719
March 02, 2015
Bought my new 2015 Toyota RAV4 XLE! Experience of buying a car I've ever had was at Jaffarian Toyota in Haverhill, Ma. No hassle or pressure not even from the bullpen. I was very please Experience of buying a car I've ever had was at Jaffarian Toyota in Haverhill, Ma. No hassle or pressure not even from the bullpen. I was very pleased with down to earth friendly service. I haven't encountered this before at a dealership. Thank you! More
by Beatcreature
Employees Worked With
Trevor Fanning
February 25, 2015
Service appointment They had me in and out quickly and let me know what was happening. I made an appointment and was able to show up at appropriate time and wait a short They had me in and out quickly and let me know what was happening. I made an appointment and was able to show up at appropriate time and wait a short time for service to be completed. More
by Tomb718
Employees Worked With
Dale Whittredge
February 23, 2015
Top Quality Service Excellent, timely service as usual. I have used Jaffarian for my last 5 cars and have no regrets. They are professional, knowledgeable and courteou Excellent, timely service as usual. I have used Jaffarian for my last 5 cars and have no regrets. They are professional, knowledgeable and courteous. Very satisfied. More
by Bill K.
Employees Worked With
Dale Whittredge
February 20, 2015
Excellent Service This is the only dealership that has ever treated me like a valued customer. Mr. Jaffarian truly cares about customer satisfaction and that reflects t This is the only dealership that has ever treated me like a valued customer. Mr. Jaffarian truly cares about customer satisfaction and that reflects thru the sales and management personnel. A very nice experience for me as I have never been treated like that before. Will definitely go back for future purchases. More
by donjsmit
Employees Worked With
Mike Benoit
February 20, 2015
Friendly, Helpful Service This is the second Toyota our family has purchased through Jaffarian. There is a reason we come back, and will continue to come back - fast, friendly This is the second Toyota our family has purchased through Jaffarian. There is a reason we come back, and will continue to come back - fast, friendly people! Everyone worked very hard to make our selection and purchase an enjoyable experience. Maggie went above and beyond! Thank you! More
by jgrover
Employees Worked With
G. Kopper, Dale Whittredge, Maggie Paulino
February 19, 2015
Great experience! Went to a few dealers trying to get out of an upside down lease I was in. My final stop was Jaffarian Toyota. From my initial phone call with Kristin Went to a few dealers trying to get out of an upside down lease I was in. My final stop was Jaffarian Toyota. From my initial phone call with Kristin through the sales process with Trevor & Mike and finally through finance with Harley it was extremely pleasurable and within a few hours I was driving away in a brand new Camry. I went in with rather stringent requirements and they all worked diligently to do what they could to meet them. I would absolutely go back again and will refer anyone looking for a vehicle to check them out first and not waste the hours at other dealers. Nick V. More
by venuti.nick
Employees Worked With
Trevor Fanning, Mike Benoit
