Back

Jaffarian Toyota

Haverhill, MA

4.6
2,028 Reviews

600 River St

Haverhill, MA

01832

Directions

By Type

2,028 Reviews of Jaffarian Toyota

April 24, 2015

VIP Service Each time that I call or enter the Jaffarian Toyota Service Dept a I am treated like I am part of the Toyota family. Dale Whittredge has always been More

by ronpron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yaboujian, Dale Whittredge
April 20, 2015

Straightforward and honest Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. More

by michaelperoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Fanning
April 17, 2015

Excellent Service My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. More

by barb3187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 16, 2015

Couldn't help me in time of need old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gav More

by AlainC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 14, 2015 -

Jaffarian Toyota responded

Thank you for the candid feedback on your experience with my staff at Jaffarian Volvo Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Sincerely, Mike Benoit General Manager 978-372-8551 mbenoit@jaffarian.com

April 15, 2015

Leased new car. Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leav More

by scribble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ringland, Derek Giardina
April 15, 2015

Purchaced a new car I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! More

by June Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
Apr 16, 2015 -

Jaffarian Toyota responded

June Parker, Thanks for the glowing review! Joshua is a great asset to our team and we are so pleased you were able to experience the excellent customer service he continues to provide all of our guests with! Congratulations on your new vehicle and please do not hesitate to contact us for any future automotive needs! Take Care, Jena Bucknam Internet Manager

April 15, 2015

2015 4Runner I bought a new 2015 4Runner premium and Chris found me the truck somewhere else and got it to the dealership for me within 3 days. Very easy to deal w More

by roycroft32691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison
Apr 16, 2015 -

Jaffarian Toyota responded

Dear roycroft32691, Congratulations on your new 2015 Toyota 4Runner (one of our favorite colors too, the White!!)! We welcome you to the Jaffarian Toyota family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Chris and Derek know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota 4Runner! Sincerely, Jena Bucknam Internet Sales Manager 978-241-4586 jbucknam@jaffarian.com

March 31, 2015

good experience Working with Stephanie Ringlang was great professional, friendly, listen to my needs and wants. With Derek Giardina I have to said professional friend More

by esperanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 28, 2015

Quality care from Jaffarian Toyota Service Outstanding customer service from David in Jaffarian Toyota Service! Thank you so much for taking care of me late on a Friday afternoon when my check More

by mehonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Toyota Service
March 23, 2015

Great experience both times! I have leased a car twice from this Toyota dealership and both experiences were wonderful. The salespeople were friendly and helpful. The service pe More

by Pjkrotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Fanning
...
106
...