
Jaffarian Toyota
Haverhill, MA
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2,028 Reviews of Jaffarian Toyota
VIP Service Each time that I call or enter the Jaffarian Toyota Service Dept a I am treated like I am part of the Toyota family. Dale Whittredge has always been Each time that I call or enter the Jaffarian Toyota Service Dept a I am treated like I am part of the Toyota family. Dale Whittredge has always been very helpful, polite, and attentive to our service needs.Often, I call last minute and Dale is always able to accommodate me. Recently I called for appointments for two vehicles on short notice. David Yaboujian assured me that Jaffarian service could take care of me. On this day, I left my cell phone in my vehicle. While checking in the vehicle, David found it and immediately called my wife to alert me that they had my cell phone. These two individuals should be commended for their exceptional customer service. Thank you. More
Straightforward and honest Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. Each time I was there the sales people listened to my questions and sold the way I buy cars, not the way they prefer to sell them. More
Excellent Service My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. My experience at Jaffarian was excellent! I was a bit nervous because I have heard so many horror stories about car salesman, but my salesman Chris G. was knowledgeable, personable and friendly. I originally went in looking for a pre-owned vehicle I saw online but found out it had been sold. Chris was able to get me in a brand new vehicle within my monthly budget. I had a bit of a wait to meet with finance, but Chris stuck around after hours to make sure everything was done and done right. I will definitely be recommending Jaffarian to anyone I know looking for a vehicle and won't be going anywhere else for vehicle needs in the future. Barb Merrick More
Couldn't help me in time of need old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gav old car broke down (Wed) - met w/ them and test drove perfect car for our family. ready to buy but couldn't secure financing same day (Thu) - Wife gave birth (Fri) - Followed up w/ them to ensure interest (Sun) - made follow up apt to finalize deal (Wed) Oh, but wait, car was sold to someone else (Tues) Moral of the story: this dealer couldn't help me out in an obviously very stressful situation. Didn't value my business enough to keep their word and when confronted claimed an internal miscommunication of some sort. Very disappointed More
Leased new car. Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leav Supportive, results oriented, flexible. I came in with very little money down and a very old and in poor condition trade in and yet I was able to leave with a new lease. The service was excellent!!! More
Purchaced a new car I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! I was so impressed by the friendliness of our sale person Joshua Shepard and everyone else that worked their, I would recommend them to everyone!!!!!! More
2015 4Runner I bought a new 2015 4Runner premium and Chris found me the truck somewhere else and got it to the dealership for me within 3 days. Very easy to deal w I bought a new 2015 4Runner premium and Chris found me the truck somewhere else and got it to the dealership for me within 3 days. Very easy to deal with. Derek made the financial process wicked easy. Didnt push anything on us and was honest about everything. Would definately recommend this dealership to others! More
good experience Working with Stephanie Ringlang was great professional, friendly, listen to my needs and wants. With Derek Giardina I have to said professional friend Working with Stephanie Ringlang was great professional, friendly, listen to my needs and wants. With Derek Giardina I have to said professional friendly. He make me feel comfortable he was very genuine. Thanks toyota done business with them 4 times and I don't regretted. More
Quality care from Jaffarian Toyota Service Outstanding customer service from David in Jaffarian Toyota Service! Thank you so much for taking care of me late on a Friday afternoon when my check Outstanding customer service from David in Jaffarian Toyota Service! Thank you so much for taking care of me late on a Friday afternoon when my check engine light appeared and my Highlander was stuttering along on 495. David was patient, understanding, empathetic and quick to take action to get me in a rental and get my daughter to her dress rehearsal for a charity event. Thank you so much for assuring me it was safe to drive my car to your dealership and then to take care of every detail. You guys are the best! More
Great experience both times! I have leased a car twice from this Toyota dealership and both experiences were wonderful. The salespeople were friendly and helpful. The service pe I have leased a car twice from this Toyota dealership and both experiences were wonderful. The salespeople were friendly and helpful. The service people are always quick to work on my car and they have a great waiting room to sit in while service is being completed. My children love going into the playroom! More