Jacobs Mitsubishi Wesley Chapel

Great Customer service, thanks Pavel for always taking care of us. My 4th Vehicle soon number 5. care of us. My 4th Vehicle soon number 5. More

I am very upset we traded in a F 150 and were told it would be payed off, what was owed on time since they had 16 days before the payment was due. And now it is 26 days and has not been payed off yet. I would be payed off, what was owed on time since they had 16 days before the payment was due. And now it is 26 days and has not been payed off yet. I take pride in paying my payments on TIME or EARLY. So now that you are effecting ( My Credit I am Not Very Happy At ALL ) More

They were having some difficulty with a new computer system in the finance dept and so it took a good couple of hours to purchase the car which we are not used to. They had a certain car that we wanted. system in the finance dept and so it took a good couple of hours to purchase the car which we are not used to. They had a certain car that we wanted. It was a fair price and they were all very nice in there… They sell cars old-school way…”negotiate/what payment do you want to be at” and back and forth with the paper to the manager. More

I had an excellent experience with the sales team. They are highly professional, mindful, and attentive listeners. Their commitment to understanding and meeting my needs, wants, and limitations was tr They are highly professional, mindful, and attentive listeners. Their commitment to understanding and meeting my needs, wants, and limitations was truly impressive. I felt valued and well taken care of throughout the entire process. Highly recommended! Big shout out to John Demarco. More

The salesperson Manny Mantilla was great. Service was great, wait time could be better. K Service was great, wait time could be better. K More

Our salesman Nate was very good and helpful. Nice place variety of cars available. not just mitsubishi Nice place variety of cars available. not just mitsubishi More

Had 4 new tires put on my Outlander . . I was in and out in no time .. My Outlander rides great !!! . I was in and out in no time .. My Outlander rides great !!! More

Could not have been easier and everyone was so courteous and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. and nice to me — not like the old adversarial roles when trying to buy a car. I did the whole thing online and never had to leave my home. More

I bought a 2018 Mercedes S560. My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the ca My salesman was very nice, Emilio. However there was a rock chip in the windshield that was not disclosed before I drove over 4 hours to buy the car. They did agree to reduce the price by $500 for that which was good. The issues came after the sale. Since I already had a check from my credit union for initial amount they owed me the $500 plus some extra on the sales tax they had miscalculated. Total owed back to me was just over $600. Well here it is June 14 and I bought the car April 5th and still no check. In addition although they had the check from my credit Union and I told the name of the credit union they sent the title to a different credit union so we still have no title. Repeated calls don't seem to get it fixed. I waited this long to write the review hoping they would fix these issues but finally got tired of waiting. 2 months and counting with no title and no check for the amount they owe me. One lady actually called and said they didn't owe me the full amount as they miscalculated the sale tax and didn't owe me as much but when I went back to the bill of sale they had actually charged me more than the 7% for my area. More

I came to Jacobs for a new car, I made an appointment with Natalia Sanchez yesterday to talk to her today. I was very impressed with her quick respond to me. We e-mailed a few times so she knew what i wa with Natalia Sanchez yesterday to talk to her today. I was very impressed with her quick respond to me. We e-mailed a few times so she knew what i wanted. after we hung up on the phone Sandy Called me from the dealership to make sure everything was good.I went for my appointment at 1:30 I got lost so i called the dealership and Sandy answered the phone and got me right to the dealership right away. When i walked in Natalia Sanchez greeted me with a very nice smile. then Sandy was there to introduce herself to me and then Richard came out to let me know he will be helping me also with the financing.It was a fantastic experience, very professional, I would highly recommend Jacobs Mitsubishi,Wesley Chapel to any one thinking about buying a car.. Thanks everyone. Sabra Mccarty More