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Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
684 Reviews
At Jacobs Mitsubishi Wesley Chapel, we're more than just a car dealership in Wesley Chapel FL. We're also members of the greater Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Mitsubishi sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Mitsubishi model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Outlander, Outlander Sport, Eclipse Cross, Outlander PHEV or Mirage running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Wesley Chapel FL. We're conveniently located for the entire Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We are committed to providing amazing customer experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 684 reviews
September 12, 2026
This dealership only cares about how much money they can get out of somebody. I haven't heard a word since they got my down payment. No contract, no receipt, nothing to show I bought a truck. Don't waste yo get out of somebody. I haven't heard a word since they got my down payment. No contract, no receipt, nothing to show I bought a truck. Don't waste your time. No good operater! More
by lmike463
Verified CustomerEmployees Worked With
September 09, 2026
Overall great experience and was greeted with friendly staff. Dealership was very clean and even got some good espresso from the coffee bar. staff. Dealership was very clean and even got some good espresso from the coffee bar. More
by Kstrickland72
September 06, 2026
Sales manager dave never contacted me back after selling me a car that smelt bad. asked several times if there were any smells? $500 to take the car to a retailers to clean and still smells me a car that smelt bad. asked several times if there were any smells? $500 to take the car to a retailers to clean and still smells More
by dudz1981
Employees Worked With
September 06, 2026
One of the worst car deals ever. Bad communication and shady finance experience. Also tried to contact the GM and and the owner of the dealership and no response at all. Bad communication and shady finance experience. Also tried to contact the GM and and the owner of the dealership and no response at all. More
by JamescarrollLA
Employees Worked With
September 05, 2026
"My experience with this dealership was extremely disappointing and felt like a complete waste of money almost 3 weeks visits. I went in to get my car's A/C checked, and they injected it with UV dye disappointing and felt like a complete waste of money almost 3 weeks visits. I went in to get my car's A/C checked, and they injected it with UV dye to find a leak. In the end, they demanded that I replace every single A/C component for nearly $4,000, on top of charging me $300 just for the inspection fee! Could you buy it for 10 k What is truly shocking—and clearly proves either total incompetence or bad faith—is that I had already replaced all the A/C parts one month before coming to them! How can they ask me to replace brand-new parts all over again?and even that changes was not right as I have the same suffering with the car before the New parts Charging $300 for a careless, cookie-cutter 'inspection' that results in telling the customer to replace the entire system instead of accurately diagnosing the actual problem is completely unacceptable. I went there to find answers,I got the same answer of a mechanic has no tools to diagnose and he advised me to visit Mitsubishi,I love Mitsubishi I am 🔥, is that love is reason, finally I think there another diagnose for the electricity, sensors or software not done. More
by waelzarif
Employees Worked With
I don't remember but people are so nice
September 04, 2026
Ariel was very attentive, manager Carlos help me out getting my new car, thank you getting my new car, thank you More
by iris257
September 03, 2026
Very professional sales experience from the whole team. I would gladly buy from again. Very professional sales experience from the whole team. I would gladly buy from again I would gladly buy from again. Very professional sales experience from the whole team. I would gladly buy from again More
by sandmancan
September 03, 2026
B service due on 2024 Mercedes Benz with 20147 miles. Tire pressure and cabin filter not checked. Oil sticker next changed shows 38,547 miles. Attention to detail is important. Tire pressure and cabin filter not checked. Oil sticker next changed shows 38,547 miles. Attention to detail is important. More
by tjenkins3118
Employees Worked With
Caleb
