Jacobs Mitsubishi Wesley Chapel

Purchased a 2022 vehicle , car was guaranteed to be perfect by the manager. I come to find out the car has many problems after i purchased and I was lied too. Don’t waste your time with this dealership perfect by the manager. I come to find out the car has many problems after i purchased and I was lied too. Don’t waste your time with this dealership they will make the car seem perfect until you leave. More

I want to thank Susan for all her help in getting the services completed on my vehicle. She was very polite, patient and kind throughout the whole process. services completed on my vehicle. She was very polite, patient and kind throughout the whole process. More

Will was so professional and helpful! Got my car serviced quickly and price was as quoted! Got my car serviced quickly and price was as quoted! More

Friendly professional people that helped make my wife’s dream car come true. Easy to work with. dream car come true. Easy to work with. More

My experience with this dealership was extremely disappointing. The service was horrible and fell far below expectations. Base on my experience. disappointing. The service was horrible and fell far below expectations. Base on my experience. More

Purchased an Electric vehicle. They were selling a care package that promoted free oil changes which I did not need for an electric vehicle for 2995 which I declined. In my offer s They were selling a care package that promoted free oil changes which I did not need for an electric vehicle for 2995 which I declined. In my offer sheet they agreed to sell me vehicle for 62k. The offer sheet listed a reconditioning fee of 2995.The financing was all electronic. When I got document email. I found they snuck the care package in and added it to the sale price. So I ended up paying over 64k . I called to question at 329 RecovR fee which is a gps tracker that the vehicle I purchased has OnStar so not needed. that’s when I found out it was a part of the care package I had declined and the care package was listed as the reconditioning fee listed on offer sheet. The sales manager and general manager have not responded to my attempts to speak with them. Left several messages. They committed fraud. Very deceptive they added oil changes and tracking device both item that are no value to me. I live over an hour from this dealership and the vehicle I purchased is still under manufacturer warranty so I didn’t want or need any additional care package. Shameful service. More

I had an amazing experience at Jacobs Mitsubishi Wesley Chapel! The team really went out of their way to accommodate me and offered the absolute best terms possible. I am extremely happy and completely sat Chapel! The team really went out of their way to accommodate me and offered the absolute best terms possible. I am extremely happy and completely satisfied with their service. Highly recommend! More

Great people, easiest vehicle I have ever purchased. No pressure was what sold me. Thank you No pressure was what sold me. Thank you More

The buying process was smooth, Mike helped us a lot with our purchase and Carlos made the time in the finance box quick and easy. No Pressure. The dealership showroom was very clean and laid out well. Every our purchase and Carlos made the time in the finance box quick and easy. No Pressure. The dealership showroom was very clean and laid out well. Everyone there was very friendly. More

Jacobs did a wonderful job Everyone was very friendly answering questions Service was top tier answering questions Service was top tier More