Jacobs Mitsubishi Wesley Chapel

Friendly people with great new & used inventory at fair prices. Clean dealership! Definitely worth checking out. The owner is very hands on with everything so you get top notch service, which is extremely prices. Clean dealership! Definitely worth checking out. The owner is very hands on with everything so you get top notch service, which is extremely hard to find at any dealer. More

I took my 2022 Mitsubishi Outlander to Jacobs Mitsubishi in Wesley Chapel, FL for a synthetic oil change and computerized vehicle diagnostic report and a 27-point inspection, as advertised. However, I was in Wesley Chapel, FL for a synthetic oil change and computerized vehicle diagnostic report and a 27-point inspection, as advertised. However, I was disappointed to find that I did not received 27-point inspection services. In the past, I have taken my car to the Mitsubishi dealer in Lakeland, FL, and I have always been happy with the service I have received. The staff at the Lakeland dealer always performs a courtesy car wash, checks the air pressure in my car tires, and vacuums out my car. They also take the time to explain the services that are being performed and answer any questions that I have. At Jacobs Mitsubishi, I did not receive any of these courtesy services(I am not expecting...) and did not received what paid for . The staff did not perform a 27-point inspection, and they did not check the air pressure in my tires. I understand that Jacobs Mitsubishi is a new location, and they may still be working out the kinks. However, I was disappointed with the service that I received. I would not recommend Jacobs Mitsubishi to my friends or family. Here are some specific suggestions for improvement: Jacobs Mitsubishi should make sure that their staff are performing all of the services that are advertised, and paid for. I hope that Jacobs Mitsubishi will take my feedback into consideration and improve their service. More

Chris the service advisor is professional and respectful. He is a great asset to the company. He is a great asset to the company. More

Beautiful building, great location and same excellent experience just like the New Port Richey dealership. Glad to see that they are expanding as we feel confident with having Jacobs Mitsubishi taking ca experience just like the New Port Richey dealership. Glad to see that they are expanding as we feel confident with having Jacobs Mitsubishi taking care of our vehicles. More

The entire experience was very positive and the process was very smooth beginning to end. was very smooth beginning to end. More

Return calls very poor. Service was also poor. I was looking to buy a new truck, but would not purchase from this dealer. Service was also poor. I was looking to buy a new truck, but would not purchase from this dealer. More

Very satisfied with service, car and sales person. I will recommend this dealership to friends and family and I will recommend this dealership to friends and family and More

I am very satisfied with the overall service, sales person and dealership attention and professionalism person and dealership attention and professionalism More

An easy experience. I found the car I want, I called the dealership, Curtis called me back and one we went. Flew down from Dallas to sign papers - which were all ready. I found the car I want, I called the dealership, Curtis called me back and one we went. Flew down from Dallas to sign papers - which were all ready. And drove baby home. They did great - made it fun. And even included beach sandals for our visit to the beach!!! More

It the first time in this location, Chris been a very great help with helping me with all my concerns! I had some service done and he is making sure I am getting the best service and keeping me updated w great help with helping me with all my concerns! I had some service done and he is making sure I am getting the best service and keeping me updated with everything! More