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Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
380 Reviews
At Jacobs Mitsubishi Wesley Chapel, we're more than just a car dealership in Wesley Chapel FL. We're also members of the greater Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Mitsubishi sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Mitsubishi model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Outlander, Outlander Sport, Eclipse Cross, Outlander PHEV or Mirage running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Wesley Chapel FL. We're conveniently located for the entire Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We are committed to providing amazing customer experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 380 reviews
December 04, 2023
I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More
by tgreen6755
Verified CustomerEmployees Worked With
I don't remember the names of service department managers.
December 01, 2023
Wow! The amazing service from dealership to door was so easy thanks to Richard! He made it happen and was so great with communication and making sure we w The amazing service from dealership to door was so easy thanks to Richard! He made it happen and was so great with communication and making sure we were happy and understood everything. Have never had such an easy buying experience in my life with buying a car. More
by pattyalvarez912
Employees Worked With
Troy Hill, Archie Adams, Richard Bowen
November 21, 2023
Great place to buy a car, everyone was top notch. Archie cares about his customers and gets you the car of your dreams. Archie cares about his customers and gets you the car of your dreams. More
by alansecrest72
November 18, 2023
I believe the dealership, Archie and the sales team worked to ensure I was satisfied with the car purchase and the delivery made to my residence was an added bonus. Even the mechanic came out to discus worked to ensure I was satisfied with the car purchase and the delivery made to my residence was an added bonus. Even the mechanic came out to discuss the car and the attributes of it. More
by publixdm - Chris M.
Employees Worked With
I cannot remember the mechanics name, but Archie knows it. He was very pleasant to work with each time., Archie Adams, Richard Bowen
October 30, 2023
It has been a few weeks with no response from this dealership,2 weeks without a reply from the General Manager. I purchased a 2018 Navigator from them, and within 4-5 hours the issues arouse, I immedi dealership,2 weeks without a reply from the General Manager. I purchased a 2018 Navigator from them, and within 4-5 hours the issues arouse, I immediately notified the salesperson and manager about the issues. They refused to address the issues and or not feel they need to be fixed. I did not drive the vehicle until after the sale, but did inform the sales consultant of the issues. He told me mgr. stated to bring in on a Monday. I did so and I got major run around and then told the Sales manager did not want to take care of the issues. The tires wobble, needs a cam phaser update or repair, steering of the vehicle pulls severely as if the brakes weren't completed to full scope. I will send another email to the GM. I must say,this is not what I expected FROM THIS PLACE! No follow up,the running and hiding from a serious issue as if they are waiting for the used car warranty to expire. I will wait until Thursday morning for any type of response before I escalate this further. More
by berrytree4
Employees Worked With
J Pole
October 29, 2023
Great dealers take really good care of me. Just fight for your money with them to get the best deal possible. They understand the value of customer satisfaction and go above and beyond to ensu Just fight for your money with them to get the best deal possible. They understand the value of customer satisfaction and go above and beyond to ensure that you are happy with your purchase. The level of service they provide is exceptional and they make sure to address all your concerns and answer any questions you may have. Additionally, they are willing to negotiate and work with you to find a price that fits within your budget. When you deal with great dealers, you can feel confident that you are getting the best possible deal and the highest level of customer service. More
by vg_guzman
Employees Worked With
Archie Adams, Richard Bowen, Amany Barakat, Brayton Gabbert
October 19, 2023
Our sales advisor Morgan was helpful in getting us into our new Ram Promaster. Very friendly and inviting. dealership super clean. Also got $500 extra for my trade in than i was going to at another dealer. our new Ram Promaster. Very friendly and inviting. dealership super clean. Also got $500 extra for my trade in than i was going to at another dealer. Morgan, Richard, and Troy were all super easy to deal with and made for a smooth transaction! More
by cjcarrmedia
Employees Worked With
Richard Bowen, Troy Hill
October 19, 2023
The service given by Chris Diaz was exceptional, he was very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I wi very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I will most definitely be a returning customer the next time I look for a new car! More
by guadalupe.ibarra32
Employees Worked With
Diaz, Chris
