Jacobs Mitsubishi Wesley Chapel

best Dealer I ever visited, with smooth transactions and fast, Magi was an amazing salesperson!!!! fast, Magi was an amazing salesperson!!!! More

The salesman lied, he said he would reduce the document fee but did not. He added fees that were not discussed. The finance manager changed the monthly payments from 72 months to 75 months and did not tel fee but did not. He added fees that were not discussed. The finance manager changed the monthly payments from 72 months to 75 months and did not tell me. When questioned I was promised money would be refunded. The tire pressure gage was broken. I was told it would be paid for by dealership. No money was ever refunded. All people involved no longer work there. Do not buy a car from Jacob’s Mitsubishi in Wesley Chapel. Crooks!!! Over $2,000 was falsely added to the price of the vehicle and I was not shown this updated document at signing. Nor the final price of the car. Only shown that my monthly payments would be less than $500 bc I said that’s the only way I could buy the vehicle. They took me for the sap I was. Who would have thought they would extend my number of monthly payments and not tell me???? More

Very helpful! Staff and salesmen very professional and friendly! I look forward to working with them again! Staff and salesmen very professional and friendly! I look forward to working with them again! More

Great customer service . . very friendly and knowledgeable will be my service center for my outlander . very friendly and knowledgeable will be my service center for my outlander More

I trust 100% so far on this team. Chris from Auto Service he's always support the costumers very well! Chris from Auto Service he's always support the costumers very well! More

Billy Chatman answered the lead within 15 minutes, he was courteous and willing to help. Edalee Llorens was my advisor, she did not disappoint, it was her can do attitude that made the deal happen! Jeison Mi courteous and willing to help. Edalee Llorens was my advisor, she did not disappoint, it was her can do attitude that made the deal happen! Jeison Miranda pulled everything together and made sure i was ready for the road! Your teamwork made my dream come true! Thank you! More

The process was wonderful. By buying online, I didn't have to spend a lot of time inside the dealership, which I loved!!!!! Thanx Jennifer. My car is beautiful and I love it! T By buying online, I didn't have to spend a lot of time inside the dealership, which I loved!!!!! Thanx Jennifer. My car is beautiful and I love it! Thanx Bianca! George (finance guy) u rock! The only delay I had was waiting for the car to be washed. Sales team is awesome! More

Super efficient and Madeline was extremely helpful and knowledgeable. We will bring our daughter back to purchase a car from Madeline because she made this the best experience we have ever had buying a c knowledgeable. We will bring our daughter back to purchase a car from Madeline because she made this the best experience we have ever had buying a car. More

Our salesperson Madeline Santana was extremely helpful and knowledgeable. It was an over all good experience. So good that we sent our daughter to purchase a car from her. and knowledgeable. It was an over all good experience. So good that we sent our daughter to purchase a car from her. More

Madeline Santana was very professional and patient when it came to us choosing the perfect vehicle for our family. Process to purchase has never been so easy. High recommend. it came to us choosing the perfect vehicle for our family. Process to purchase has never been so easy. High recommend. More