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Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
305 Reviews
At Jacobs Mitsubishi Wesley Chapel, we're more than just a car dealership in Wesley Chapel FL. We're also members of the greater Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Mitsubishi sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Mitsubishi model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Outlander, Outlander Sport, Eclipse Cross, Outlander PHEV or Mirage running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Wesley Chapel FL. We're conveniently located for the entire Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We are committed to providing amazing customer experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 305 reviews
December 09, 2023
I was very please with Jacob's Mitsubishi. They were easy to work with and they answered all my questions. Since my time is very limited because of my work schedule, they did everything thro They were easy to work with and they answered all my questions. Since my time is very limited because of my work schedule, they did everything through email and phone contact. They delivered my car to me like promised and was a hassle free buying experience. If all dealerships could only be the way Jacob's Mitsubishi was to me, it would be a perfect world when it comes to car buying. Thanks to everyone at Jacob's Mitsubishi for having my back, much appreciated!! More
by flbadbikerboy
Verified Customer
December 08, 2023
I wanted to take a moment to write a " Thank you" for all the times the staff has demonstrated its willingness to do things in a manner that keeps the consideration of the customer in mind. Sales manager Ric the times the staff has demonstrated its willingness to do things in a manner that keeps the consideration of the customer in mind. Sales manager Richard Bowen went a step further and applied all the discounts he could to make this purchase affordable. Finance manager Jeremy and sales person Emilio were great in this deal. Thank you all ! More
by CPAP CENTRAL
December 08, 2023
Friendly take care of it from beginning to the end and fast service easy processing . fast service easy processing . More
by Michael Ramadan
Employees Worked With
Other Employees :
Archie Adams, Richard Bowen, Joshua Pagan
December 06, 2023
I’ve been dealing with the same issue since the purchase of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leav of the car in July. The issue is still not resolved and it doesn’t seem like they will do what they promised. Also when picking my car up after leaving it there for four weeks there was overspray covering the entire car. No one ever has a solid answer. There’s so much more. There may be a few honest people there but I’m gonna say not many. More
by Jason
Employees Worked With
Several different service persons. Jason and Sales person was cool
December 04, 2023
I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More
by tgreen6755
Employees Worked With
I don't remember the names of service department managers.
December 01, 2023
Wow! The amazing service from dealership to door was so easy thanks to Richard! He made it happen and was so great with communication and making sure we w The amazing service from dealership to door was so easy thanks to Richard! He made it happen and was so great with communication and making sure we were happy and understood everything. Have never had such an easy buying experience in my life with buying a car. More
by pattyalvarez912
Employees Worked With
Troy Hill, Archie Adams, Richard Bowen
November 21, 2023
Great place to buy a car, everyone was top notch. Archie cares about his customers and gets you the car of your dreams. Archie cares about his customers and gets you the car of your dreams. More
by alansecrest72
November 18, 2023
I believe the dealership, Archie and the sales team worked to ensure I was satisfied with the car purchase and the delivery made to my residence was an added bonus. Even the mechanic came out to discus worked to ensure I was satisfied with the car purchase and the delivery made to my residence was an added bonus. Even the mechanic came out to discuss the car and the attributes of it. More
by publixdm - Chris M.
Employees Worked With
I cannot remember the mechanics name, but Archie knows it. He was very pleasant to work with each time., Archie Adams, Richard Bowen
October 30, 2023
It has been a few weeks with no response from this dealership,2 weeks without a reply from the General Manager. I purchased a 2018 Navigator from them, and within 4-5 hours the issues arouse, I immedi dealership,2 weeks without a reply from the General Manager. I purchased a 2018 Navigator from them, and within 4-5 hours the issues arouse, I immediately notified the salesperson and manager about the issues. They refused to address the issues and or not feel they need to be fixed. I did not drive the vehicle until after the sale, but did inform the sales consultant of the issues. He told me mgr. stated to bring in on a Monday. I did so and I got major run around and then told the Sales manager did not want to take care of the issues. The tires wobble, needs a cam phaser update or repair, steering of the vehicle pulls severely as if the brakes weren't completed to full scope. I will send another email to the GM. I must say,this is not what I expected FROM THIS PLACE! No follow up,the running and hiding from a serious issue as if they are waiting for the used car warranty to expire. I will wait until Thursday morning for any type of response before I escalate this further. More
by berrytree4
Employees Worked With
J Pole
