Jacobs Mitsubishi Wesley Chapel

Wonderful experience very welcoming team that helped me get into the car I wanted to purchase. Overall a great and seamless experience! I highly recommend. get into the car I wanted to purchase. Overall a great and seamless experience! I highly recommend. More

Vlad was extremely helpful and knowledgeable and made the whole buying process seamless. Highly recommend. whole buying process seamless. Highly recommend. More

Exceptional customer service, went above and beyond to ensure my needs were met. Thank you ensure my needs were met. Thank you More

Vlad was extremely professional during negotiations, and got me in and out of the dealership in a few hours. got me in and out of the dealership in a few hours. More

Got my first new car in years at Jacobs Mitsubishi and am very happy with the sales and service team! very happy with the sales and service team! More

Very welcoming we spoke to Vladimir and he did everything for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever gratef for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever grateful to Vladimir for working his magic More

Vladimir really made me feel like a valued customer—not just another number. He listened and made sure I got the exact car I wanted, at the deal I wanted too. I wasn’t sure if everything the salesperson pr just another number. He listened and made sure I got the exact car I wanted, at the deal I wanted too. I wasn’t sure if everything the salesperson promised would actually happen but Vladimir followed through and made it real. He made it happen, just like he said he would. 2021 ram 1500 Laramie. More

Terrible experience so far. Bought a Porsche 718 with them, did all the negotiation over the phone David did a good job providing all requested info and final outdoor price. All Bought a Porsche 718 with them, did all the negotiation over the phone David did a good job providing all requested info and final outdoor price. All set was informed by him could pay using my credit card or do a Wire, after driving almost 3 hours to their dealer was informed that the only way to get the car same day and not having to drive 3 hours back home and another 3 back to pick up the car was if I do a Financing with them. That would cost me at least another 400usd with one month interest and financing charges ( what would still be cheaper than drive both ways again). Basically they lied to me to get me into the dealer in order to rip me off some extra cash. The worst was still to come, after paying the Finance Bank, got a letter with the release of the lien and informing that the Dealer never submitted the title to them so they couldn't help me with that and suggested me to check with DMV. Went to DMV just to discover that the Dealer after almost 2 months never submitted the title to them neither. I'm trying a return from the dealer over the phone for the past 2 weeks "We gonna call you back " and never do. Now looking for an attorney and filling up a complaint with Florida Highway Safety and Motor Vehicles. Just avoid the headache and buy your car somewhere else. More

The dealership took great care of us from start to finish. The staff was friendly, professional, and made the whole process smooth and stress-free. Highly recommend! finish. The staff was friendly, professional, and made the whole process smooth and stress-free. Highly recommend! More

Obi was great and truly cared about the opportunity to help a customer. The rest of the experience was riddled with misleading statements, excuses and lack of transparency. At the end of the day all the “ help a customer. The rest of the experience was riddled with misleading statements, excuses and lack of transparency. At the end of the day all the “issues” one may have with car dealerships and their tactics were exacerbated by this experience. More