Jacobs Mitsubishi Wesley Chapel

Good sales experience. They answered every question I asked and when there was an issue, Richard made it right. They answered every question I asked and when there was an issue, Richard made it right. More

Great customer service, the sales representative was cordial. Will return to service my vehicle again. cordial. Will return to service my vehicle again. More

Christine was so pleasant to deal with . . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership More

Very professional and comfortable experience with the dealers at Jacobs! Thank you guys!!thank you dealers at Jacobs! Thank you guys!!thank you More

Jalen was a good sales person, not pushy but doesn't follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we we follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we were told at that time it would be taken and filled up. Never done. Then when we left it to get the addl phob we advised the passenger door lock was not working. Please follow up with the key guy and we were advised it worked. Husband tried it and it did not work. In which my husband was told by Jalen they said it was all good to go. (You should never assume and go check for yourself.) Text was sent I'll have to follow up with Richard. We heard nothing. I also asked the finance manager we will get a payment book or coupon in the mail. He advised yes. Well since nothing else was taken care of I called the Credit Union, The answer to that question was no. You have to go online create an account to get your coupons. Glad something told me to follow up so my payment would not be late. I had a friend that was going to look to buy, I advised of our issues. So that is a sale they lost. Customer service is important! More

Great sales and service. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. More

They worked with me to get an acceptable price and took good care of all processes. good care of all processes. More

Great dealership! The greeted me right away and helped me find exactly what I was looking for The greeted me right away and helped me find exactly what I was looking for More

Negotiated a vehicle price, got approval for finance, put a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Foun a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Found out on Monday morning as I was driving to pick it up, that they sold it on Sunday. Never doing business with them. More

Great Experience, I would highly recommend going to this facility for my car services. Everyone was nice and responsive facility for my car services. Everyone was nice and responsive More