Jacobs Mitsubishi Wesley Chapel

Negotiated a vehicle price, got approval for finance, put a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Foun a deposit down to hold the vehicle on a Saturday because I was out of town. Told them I would be there on Monday to sign and pick up the truck. Found out on Monday morning as I was driving to pick it up, that they sold it on Sunday. Never doing business with them. More

Great Experience, I would highly recommend going to this facility for my car services. Everyone was nice and responsive facility for my car services. Everyone was nice and responsive More

Best experience I have had ever buying a car. Everything was all set up by time I got there. We were not rushed. Overall a GREAT experience. Everything was all set up by time I got there. We were not rushed. Overall a GREAT experience. More

Everyone was awesome and made everything so easy for me. I would recommend a friend to buy from them if they were looking for a specific model. I would recommend a friend to buy from them if they were looking for a specific model. More

Fantastic time buying my mustang at Jacob’s Mitsubishi! Everyone was very professional and I really appreciated Manager Richard. Exceptional customer service. Everyone was very professional and I really appreciated Manager Richard. Exceptional customer service. More

This Dealership and it's Members back you up all the ways with you buying experience and give the peace of mind a customers would want when buying a car. Kudos to all members and Management. with you buying experience and give the peace of mind a customers would want when buying a car. Kudos to all members and Management. More

We feel you did a superior job taking care of us with this car purchase. You were knowledgeable about the car and could answer most, if not all of our questions. I wish that I had asked before leav this car purchase. You were knowledgeable about the car and could answer most, if not all of our questions. I wish that I had asked before leaving, your team for a mechanical inspection report, especially regarding the Tires and brakes. This should be given to all used car buyers so that they can plan future maintenance costs. The mechanical report that I was sent was illegible, so I am still in the dark about the mechanical issues noted during the inspection. I kind of wished Pavel, would have handled our finance paperwork, he seemed sincere about ensuring we were given the best interest rate available because our credit history was worthy of a lower rate. The other guy seemed as though he was irritated because we refused the 8+% rate initially offered. More

Very friendly staff and took the time to find the way to get me in the truck i wanted .. get me in the truck i wanted .. More

Awesome experience. The sales guy Jalen was great guy. He was professional in the entire time I was at the dealership. The sales guy Jalen was great guy. He was professional in the entire time I was at the dealership. More

Good staff. My only issue was I was never told about having 1 key... No response from management after being told they will get back to me. Adrianna was aweso My only issue was I was never told about having 1 key... No response from management after being told they will get back to me. Adrianna was awesome. Jeremy same. Sales managers not so much. I expressed my concerns about only having 1 key being an owner operator. I even went as far to see how much would cost me. It wasn't richard I spoke to a other manager about this. I was told we can work something out. Still reaching out to Adrianna and nothing. Extremely disappointed. I think buying a 2023 promaster for 50,000 you would think you'd be informed prior about not having a second key instead of knowing upon delivery. I believe his name was Ray the manager. More