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Jacobs Mitsubishi Wesley Chapel
Wesley Chapel, FL
306 Reviews
At Jacobs Mitsubishi Wesley Chapel, we're more than just a car dealership in Wesley Chapel FL. We're also members of the greater Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Mitsubishi sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Mitsubishi model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Outlander, Outlander Sport, Eclipse Cross, Outlander PHEV or Mirage running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Wesley Chapel FL. We're conveniently located for the entire Tampa FL, Brandon FL, Dade City, Lutz FL and Lakeland FL area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We are committed to providing amazing customer experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 306 reviews
April 11, 2024
Richard the Sales Manager is everything you can ask for in a Manager..A few minor issues and he himself took care of the issues to make sure I was a happy customer in a Manager..A few minor issues and he himself took care of the issues to make sure I was a happy customer More
by sjrccballer
Verified CustomerEmployees Worked With
Richard, Emilio
April 02, 2024
Christine was so pleasant to deal with . . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership More
by HOUNDMOM65
Employees Worked With
Christine in service dept
April 02, 2024
Very professional and comfortable experience with the dealers at Jacobs! Thank you guys!!thank you dealers at Jacobs! Thank you guys!!thank you More
by gloryblooms
Employees Worked With
Other Employees :
Archie Adams, Richard Bowen, Joshua Pagan
April 01, 2024
Jalen was a good sales person, not pushy but doesn't follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we we follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we were told at that time it would be taken and filled up. Never done. Then when we left it to get the addl phob we advised the passenger door lock was not working. Please follow up with the key guy and we were advised it worked. Husband tried it and it did not work. In which my husband was told by Jalen they said it was all good to go. (You should never assume and go check for yourself.) Text was sent I'll have to follow up with Richard. We heard nothing. I also asked the finance manager we will get a payment book or coupon in the mail. He advised yes. Well since nothing else was taken care of I called the Credit Union, The answer to that question was no. You have to go online create an account to get your coupons. Glad something told me to follow up so my payment would not be late. I had a friend that was going to look to buy, I advised of our issues. So that is a sale they lost. Customer service is important! More
by daccola1962
March 30, 2024
Great sales and service. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. More
by alexszinegh
Employees Worked With
Other Employees :
Service. , Archie Adams, Richard Bowen, Joshua Pagan
