Jacksonville Kia

They are always professional and helpful by willing to explain something I’m not sure of. explain something I’m not sure of. More

Our car sales man was amazing the financial guy was an xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. More

Mr. Hoffman helped me through the entire car buying process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Ja process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Jacksonville Kia moving forward with any maintenance and future purchases!! More

Clear concise communication about vehicle and outline of projected repair costs. Highly recommended, will definitely use this shop again. projected repair costs. Highly recommended, will definitely use this shop again. More

Did not rest the oil change and it was very disappointing to find it not completely with new oil to find it not completely with new oil More

They were quick and did not try and sell us additional products or services that we did not need. Lance and the finance team did a great job on getting us a great deal. products or services that we did not need. Lance and the finance team did a great job on getting us a great deal. More

Extremely friendly staff! Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but coul Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but couldn’t find the time to take it to my dealership at home and was able to make sure everything was covered and it was done correctly and quickly!! More

Chris in service is outstanding. Friendly, knowledgeable, and very informative about my cars service needs. Friendly, knowledgeable, and very informative about my cars service needs. More

Called and got an appointment very fast took it over. Everyone was very pleasant and professional, and it was done quickly and correct I love their service. Everyone was very pleasant and professional, and it was done quickly and correct I love their service. More

I stopped in one day because my check engine light was on. I had the diagnostic code already which was to replace the gas cap. I was right by the dealership and decided to pull in and see if anyone could on. I had the diagnostic code already which was to replace the gas cap. I was right by the dealership and decided to pull in and see if anyone could help. The guy at the service department desk said “I’m not sure but you can make an appointment for us to look at it”, so I did, reluctantly because I usually only let Lee Kia in Greenville touch my car. The morning of my appointment, I handed over my keys to the same person and he asked “you are aware of the $215 diagnostic charge correct?” Um, no, you failed to mention that part when I made the appointment. That is a great load of money for me, for you to tell me what I already know, and no you did not mention that at all when I was here before, but how nice to be hit with that the morning of the appointment. Then when I questioned it he was rude and demeaning. So, I took my keys back, and I will never step foot in this place again. I was reluctant from past experiences anyway and this just was the final straw. More