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Jacksonville Kia
Jacksonville, NC
575 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 575 reviews
October 04, 2024
They were very helpful and I was not at the dealership for very long. Everything was taken care of in a timely manner and I was very satisfied for very long. Everything was taken care of in a timely manner and I was very satisfied More
by lhpostal
Verified CustomerEmployees Worked With
October 03, 2024
Love Terrence! Buying a car can be a nightmare and overall the entire team made it an enjoyable experience. Worth the price for the prices and people. Thank you! Buying a car can be a nightmare and overall the entire team made it an enjoyable experience. Worth the price for the prices and people. Thank you! More
by HUMBERHOCKER
Employees Worked With
Terrence
October 03, 2024
Pleasantly pleased at the attention given. Will go to them anytime in town and need help. Will go to them anytime in town and need help. More
by CAROLYNNUNN12
Employees Worked With
October 02, 2024
i came in having transmission problems that have been diagnosed by two different mechanics and the technicians in the service department said they had 10 mechanics look at my car and basically told me i diagnosed by two different mechanics and the technicians in the service department said they had 10 mechanics look at my car and basically told me i didn’t know what i was talking about and that my car was slipping gear and the rpm’s were jumping because i have a dual clutch but then they also told me that my car wasn’t slipping gear after that they completely dismissed me and said the other mechanics where “dumb xxxxx who don’t know what they are talking about” i will not be coming back here ever again More
by …..
Employees Worked With
October 01, 2024
Very good service as well as transparency with prices, felt very satisfied with my purchase. felt very satisfied with my purchase. More
by CARSONJOSEPH003
Employees Worked With
September 30, 2024
Communication was fantastic. They kept me informed throughout the entire process. I would definitely recommend to anyone. Jacksonville kia has great customer service. They kept me informed throughout the entire process. I would definitely recommend to anyone. Jacksonville kia has great customer service. More
by AZAP1046
Employees Worked With
September 30, 2024
We had an amazing experience. The mechanic was knowledgeable and helpful when explaining the service to my husband and I. If I could give a better review I would! The mechanic was knowledgeable and helpful when explaining the service to my husband and I. If I could give a better review I would! More
by ramirez2001ear0
September 26, 2024
I feel like they over priced the part that was put on my vehicle. We had looked up the part and the highest price we found they charged another $450 over that price. Was told after getting there a recall co vehicle. We had looked up the part and the highest price we found they charged another $450 over that price. Was told after getting there a recall could not be done, so I had them keep my vehicle till they could complete it because I had a 45 minute drive to take it there. Never again will I take it back! More
by janiceglasglow
September 26, 2024
Had to get all recalls completed on my vehicle. It was handle in a timely matter. The staff kept me informed throughout the process It was handle in a timely matter. The staff kept me informed throughout the process More
by XX745
Employees Worked With
