Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
538 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 538 reviews
September 04, 2024
The buying process was smooth and straightforward. The finance team did a great job explaining my options and helped me secure a loan with favorable terms. The paperwork was handled efficiently, and I The finance team did a great job explaining my options and helped me secure a loan with favorable terms. The paperwork was handled efficiently, and I was able to drive away in my new car the same day. More
by JEHEYLER
Verified CustomerEmployees Worked With
September 01, 2024
We bought our Kia Seltos yesterday from Charvez. he was excellent to work with and we didn’t feel pressured into buying something we didn’t want! It was a pleasant buying experience. he was excellent to work with and we didn’t feel pressured into buying something we didn’t want! It was a pleasant buying experience. More
by Whiteemily922
Employees Worked With
September 01, 2024
My last service appointment was easy, no problem and pretty quickly done. Just waited in the lobby area and checkout was easy. pretty quickly done. Just waited in the lobby area and checkout was easy. More
by MX80girl
Employees Worked With
August 31, 2024
Thorough and quick service. Complete inspection. Pricing is competitive. As they are dependable I will continue to use them. Complete inspection. Pricing is competitive. As they are dependable I will continue to use them. More
by RAYJLEROUX
Employees Worked With
August 30, 2024
They were very helpful and took care of my issues as well as awesome customer service as awesome customer service More
by morriscarlton42
Employees Worked With
August 29, 2024
Great service! Highly recommended. The waiting area was neat and tidy. Did not take long at all! Highly recommended. The waiting area was neat and tidy. Did not take long at all! More
by cvguz
Employees Worked With
August 28, 2024
I was informed of what needed to be done that day. And was happy with the repairs that were completed on the van. And was happy with the repairs that were completed on the van. More
by Bethg
Employees Worked With
August 28, 2024
Second time my brand new car was serviced they forgot the air filter cover open and put a dent in the hood because of this. Engine was also a quart low on oil. Third time they changed the oil it was 2 quarts air filter cover open and put a dent in the hood because of this. Engine was also a quart low on oil. Third time they changed the oil it was 2 quarts when I got home. Had to drive another car to the parts store and buy 2 quarts of oil out of my pocket. Will never carry my car back to this dealership. They can not be trusted and will rip you off every chance they get. More
by gcook61
Employees Worked With
