Back

Jacksonville Kia

Jacksonville, NC

4.4
647 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Contact Dealership

500 W Fairway Rd

Jacksonville, NC

28546

Directions

By Type

Showing 647 reviews

January 25, 2025

They kept me well informed from the time I dropped my can until the time I picked it up. More

by cymp300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

My lug nuts were not replaced properly after an oil change and tire rotation only. Which caused me to have several hundred dollars in work done by a different KIA dealership! More

by Tracy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

They got the car in and replaced the battery quick. GREAT JOB. I recommend Kia for anyone looking to purchase a car. More

by mikejoseph2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

My second time buying a car from Jacksonville Kia. Both times have been great experiences. More

by david.keckley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Kirk was amazing and made this a great experience for a first time buyer. He was very friendly and informative on showing me all the safety features on my car I left with no questions about anything. 10/10 More

by Anisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
January 19, 2025

Great job, Helped with my car the same day they fixed it. I called on for a repair and they took care it and serviced on the immediate day . No other ever responded on one day. Than You, Craig More

by CRAIG.KLAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They came out and explained
January 17, 2025

Staff was very friendly and efficient. Got us in and out . quickly. 2 thumbs up to the service department. What's off to the service manager. More

by gbeagle86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More

by JLLITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was waited on promptly. Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it poss More

by mamalynn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...