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Jacksonville Kia
Jacksonville, NC
575 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 575 reviews
October 14, 2024
Customer service is horrible. I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service repre I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service representative More
by SHALENA.SIDBURY1
Verified CustomerEmployees Worked With
October 13, 2024
I always get great customer service when I visit. The wait is never too long either. The wait is never too long either. More
by TAMIKA.SHERMAN
Employees Worked With
Other Employees :
Not sure who Olivia is but the guy in service dept I think named JD is awesome.
October 11, 2024
The place is clean . The representative is friendly, courtesy and knowledgeable. Would visit again and recommend. The representative is friendly, courtesy and knowledgeable. Would visit again and recommend. More
by Finishline50
Employees Worked With
October 11, 2024
Good service very overpriced. Was told I was getting a discount for being retired military and 85 year old discounts. I won't be back Was told I was getting a discount for being retired military and 85 year old discounts. I won't be back More
by whitfield.joyce
Employees Worked With
October 10, 2024
The buying experience was great, we felt the deal offered was competitive and the sales process had no pressure. We would come to this dealership again for future needs. was competitive and the sales process had no pressure. We would come to this dealership again for future needs. More
by michael.rennie
October 07, 2024
Good afternoon to whom it may concern when I came to the dealership last Wednesday it was the second time that I came for my car Kia K5 and they took care of the problem and they were very nice nude what th dealership last Wednesday it was the second time that I came for my car Kia K5 and they took care of the problem and they were very nice nude what they were doing and took care of the job. I’ve read them at 100% good service. Thank you. More
by cowardshran
Employees Worked With
October 04, 2024
The entire experience was quite amazing. I was greeted immediately upon my arrival, We went over what they were going to do. I was waiting, so they directed me to a very nice area with comfo I was greeted immediately upon my arrival, We went over what they were going to do. I was waiting, so they directed me to a very nice area with comfortable chairs, coffee, etc. I was informed immediately when my car was ready, what service had been performed and the cost. Everything was done quickly and More
by GRAMMYLEW
Employees Worked With
Other Employees :
I don’t recall names, but the 3 people I interacted with were exceptional in every way
