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Jacksonville Kia
Jacksonville, NC
604 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 604 reviews
December 02, 2024
Always fair prices, consistently thorough with their vehicle information, and customer service is top notch. vehicle information, and customer service is top notch. More
by GunnyK9
Verified Customer
December 01, 2024
Had a great experience! Karl was helpful and informative. While we didn’t have an appointment, the team were still very helpful and eager to help. We ended up purchasing a 2 Karl was helpful and informative. While we didn’t have an appointment, the team were still very helpful and eager to help. We ended up purchasing a 2025 Kia Telluride which is a wonderful vehicle for our family. So appreciate of the help of this team! More
by RARHUGGINS
Employees Worked With
Karl Ray
December 01, 2024
We’ve used Jacksonville KIA since moving back to the area and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and ever and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and everything is completed in a timely manner. More
by katelynlanger
Employees Worked With
November 30, 2024
Car buying can be a daunting experience but my family had a great time buying our new car here. The staff was extremely helpful and nice. Will be recommending them to my friends. a great time buying our new car here. The staff was extremely helpful and nice. Will be recommending them to my friends. More
by CALETTACHIPMAN
November 29, 2024
Very easy to deal with, always willing to help with any problems that may arise. problems that may arise. More
by duandbev
Employees Worked With
November 29, 2024
2.5 hours awaiting for speaker recall and a car wash. Told me they had to order part, they'll call when it's in, I had been earlier in the month for oil change and was told at the time, the recall part w Told me they had to order part, they'll call when it's in, I had been earlier in the month for oil change and was told at the time, the recall part would be ordered. This being our visit today. Three visit to replace a recall item. Which in my opinion should of be replaced on the first visit. Not impressed More
by Bourbeau13
Employees Worked With
November 20, 2024
Great service, quick and efficient. The service rep kept me informed on the process of my service. Upon completion, he was through In His explanation with his line my line detailed e The service rep kept me informed on the process of my service. Upon completion, he was through In His explanation with his line my line detailed explanation of what was done and future recommendations. More
by JBOLD
Employees Worked With
Chris
November 17, 2024
Our salesman was super friendly, very knowledgeable, very accommodate, did what he could to make it a speedy transaction for us.. very accommodate, did what he could to make it a speedy transaction for us.. More
by KSUNDAYREALTOR
November 16, 2024
Great salesman, and helped very much, very satisfied with my purchase and discussion of purchasing my first vehicle. my purchase and discussion of purchasing my first vehicle. More
by JAKEHUTCH2014
