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Jacksonville Kia
Jacksonville, NC
574 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 574 reviews
October 26, 2024
Sales man was ok, but not clear on his information. It was a no haggle purchase but he was not to amicable when we asked him to try and get us a better deal. And told me EI had to have my DF214 with me It was a no haggle purchase but he was not to amicable when we asked him to try and get us a better deal. And told me EI had to have my DF214 with me “now” if I wanted to get the military discount. I had to almost argue to let me go home to get it in order to get the discount. The finance guy was just rude and has poor customer service. Just sign here and no thank you for choosing our dealership. More
by Chief
Verified CustomerEmployees Worked With
Kirk
October 24, 2024
Service Center Manager Robbie gave me World Class Customer Service. From the beginning to end just Great service. Customer Service. From the beginning to end just Great service. More
by DEZYRAESMITH
October 23, 2024
Great service. Offer lots of great deals and are very well with military and veterans Offer lots of great deals and are very well with military and veterans More
by Jeffrey Maish
Employees Worked With
October 23, 2024
An overall quick and painless experience. I was a walking and they were able to fit me in. I was a walking and they were able to fit me in. More
by TILWAND.SMITH
Employees Worked With
October 23, 2024
Was given a different online estimate than what I received when I paid for the services. Tires were rotated but not filled up with air. received when I paid for the services. Tires were rotated but not filled up with air. More
by aliciajcruzz
Employees Worked With
October 21, 2024
They were able to fi, diagnose, and fix my issues at little and no cost. little and no cost. More
by beltryan33
Employees Worked With
October 17, 2024
Every time I go to the Kia dealership I receive amazing customer service. They provide quality service!!! Highly recommend going to Kia for all your car needs! customer service. They provide quality service!!! Highly recommend going to Kia for all your car needs! More
by Rozayy08
Employees Worked With
October 16, 2024
This is my second Kia Sorento, now I have two. They are great cars. The customer service was also top notch. Kirk was awesome, I would definitely recommend him and Kia to anyone! They are great cars. The customer service was also top notch. Kirk was awesome, I would definitely recommend him and Kia to anyone! More
by bobby1jackie
Employees Worked With
My salesman Kirk and Wally who did the finance paperwork are really the only ones we dealt with, they were both were very helpful and got us on our way in our new car quickly!
October 14, 2024
Customer service is horrible. I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service repre I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service representative More
by SHALENA.SIDBURY1
Employees Worked With
