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Jacksonville Kia
Jacksonville, NC
647 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 647 reviews
February 09, 2025
Exceptional service and employees, wait time was reasonable even though service department is undergoing renovations. reasonable even though service department is undergoing renovations. More
by mspenn1
Verified CustomerEmployees Worked With
February 04, 2025
Christ was extremely helpful and professional and kept me informed during the entire process. If he wasn’t available Kenny provided the same level of service. informed during the entire process. If he wasn’t available Kenny provided the same level of service. More
by DUNCAN.SCHAFF
Employees Worked With
Chris, Kenny
February 04, 2025
I never have a issue when I go to kia always polite and friendly when I need something fixed friendly when I need something fixed More
by knightraylan9
Employees Worked With
February 02, 2025
They worked on my vehicle in a timely manner. Kept me updated. Chris in the service department from desk was very helpful and communicated well. I would go here again. Kept me updated. Chris in the service department from desk was very helpful and communicated well. I would go here again. More
by TARAMALHOMES
Employees Worked With
Chris
February 01, 2025
They're courteous , helpful and even another salesperson stepped in to help out my sales lady when I passed by on her day off!..Thanks! stepped in to help out my sales lady when I passed by on her day off!..Thanks! More
by JOSIERLUV1
Employees Worked With
Jasmin Mondell , Big Guy!..(sorry,don't know his name).
January 31, 2025
Good process. Easy, and quick. A little weird with the construction but we made food I guess Easy, and quick. A little weird with the construction but we made food I guess More
by ihrig7361
Employees Worked With
January 31, 2025
Spoke with the same women I helped me initially that was so professional and helpful. Spoke with her again when I had a follow up question. She is still so helpful and I look forward to seeing her again i so professional and helpful. Spoke with her again when I had a follow up question. She is still so helpful and I look forward to seeing her again if I have any needs from this dealership. The day before this I spoke with an unfamiliar gentleman who was very short with me, could not answer any of my questions and never returned my call. When I called back I spoke with the women in the service department More
by MEAGANNICHOLE52085
Employees Worked With
January 27, 2025
Pleasant experience. Appointment on time. Was told it would take two hours, and it was close to that! Offered a uber if I didn’t want to wait. Appointment on time. Was told it would take two hours, and it was close to that! Offered a uber if I didn’t want to wait. More
by vraney
Employees Worked With
January 25, 2025
Everyone was friendly and professional! The work was done in a timely manner and completely satisfactorily. The work was done in a timely manner and completely satisfactorily. More
by GOLDENBOYTWO
Employees Worked With
