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Jacksonville Kia

Jacksonville, NC

4.4
631 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 631 reviews

January 15, 2025

Friendly, informative and efficient Took my vehicle right at appt time and the wait wasn't long More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The only frustrating that I hrun into there are no rentals for extended service times. It's my only car and when they say they need to keep it over night I don't have a way to work. More

by JLLITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was waited on promptly. Came in for a recall and was out with in 5 to 10 minutes because my vehicle was not included. In that recall after I had gotten a notice that it poss More

by mamalynn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

They are always welcoming and good customer service. My trim was installed and it looks good. More

by CHPRCHIK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee
January 10, 2025

Satisfactory service experience start to finish recall completed and new batteries in both key fobs as requested More

by tedeschi.kathy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Initially, picking up my car was very stressful. A lot of that had to do with the person helping us that day, but also the fact that we were not able to access loan like the way we thought we could More

by nickieyow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
January 08, 2025

Caring & friendly staff. We felt like everyone appreciated our business. From the sales team, finance & service teams, everything was easy to navigate. More

by GOLDENBOYTWO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terance
January 04, 2025

Sales Associate Duncan was very helpful and didn’t try to hide anything from me and laid out all the pricing. More

by LINDELLMICAHEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan
January 04, 2025

Jasmin did and wonderful job we are so happy we got help 10 out 10 service More

by FREE1981HONEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmin
January 04, 2025

Went in dealership today with an issue with my vehicle. Christopher Vance was awesome helping me get the problem resolved. More

by dnh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vance
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