
Jacksonville Kia
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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On 6/28 I had my car towed into Kia because it would not start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 at 1 p,m no one would answer the phone so I had to leave message. Tried to get someone on the phone multiple times over 2 days with the same result. A friend took me over at 4pm on 6/29 and it had not yet been looked at. Then they to finally jumped it, took it into the garage and said it was the battery so I got a new battery. The lack of communication and failure to give me even the courtesy of a call back regarding the status of my car was extremely unsatisfactory. I purchased my 2020 Kia Optima at this dealership and will likely not return to them again. More
Delivered the vehicle witthin the time promised. The car is clean and runs great. I will not have a hesitate returning to this dealership for my vehicle's next service. The car is clean and runs great. I will not have a hesitate returning to this dealership for my vehicle's next service. More
The best selection of cars. We found the perfect car. Terence was the best along with the rest of the team, 10 out of 10 We found the perfect car. Terence was the best along with the rest of the team, 10 out of 10 More