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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
647 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 647 reviews

July 28, 2023

Jasmine was great and helped us a lot we where very happy with her Then I asked the finance manager to mail us a copy of the contract and who we got the warranty from and still hasn’t yet and that makes me More

by SCHULERDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and finance manager
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July 28, 2023

Doesn’t return messages to make service appointments, left 3 messages over course of 3 weeks with no response. By time able to get oil change had to spend additional money on tires getting them there bec More

by patriciarobblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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July 28, 2023

Very clean, organized, with courteous salesman and other workers. While not pushy, our salesperson was very informative. More

by DINAHFLO52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk, McElroy
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July 27, 2023

Terrance was awesome! I knew exactly what I wanted and he was able to get it for me at a great price. Great customer care. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terence
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July 27, 2023

It’s alike any other dealer. Serviced the car under the warranty. Was great with reaching out to the warranty company before contacting me. Super hard to reach the advisor More

by Nola.nisbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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July 27, 2023

Aside for it taking longer than they first said it was repaired ok. I’ve had no problem since. More

by cdcunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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July 27, 2023

This was without a doubt the easiest car buying experience we've ever had. Jasmine is a knowledgeable and efficient salesperson. These folks are great! Highly recommended! More

by MARY STOKES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine, Lance
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July 26, 2023

Jacksonville Kia was so helpful in making the process go smoothly and in finding us the perfect fit car! We loved Casey and his enthusiasm throughout the whole process. More

by OliviaPayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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July 25, 2023

Took my Sorento here for the first time. Everything was great! Service completed on time as promised. More

by kathy.umphlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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July 25, 2023

Rachael and Lance were excellent. They provided quick customer service. I'm so grateful Mrs. Kim Lipford referred me to purchase a car from this dealership. More

by chetina.cloud05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael and Lance
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