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Jacksonville Kia
Jacksonville, NC
647 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 647 reviews
Verified Customer
August 01, 2023
Super nice experience. Great staff… Rachel, my salesperson, was courteous and helpful. Finance manager was as well. I’ve been a KIA guy since purchasing my first KIA, a Spe Great staff… Rachel, my salesperson, was courteous and helpful. Finance manager was as well. I’ve been a KIA guy since purchasing my first KIA, a Spectra 5 in 2005, which is still going strong. Love the new purchase, which I’m sure might outlast even me. More
by downhill57
Employees Worked With
Rachel and Lance
August 01, 2023
Dealership was fast and efficient throughout the buying process, would not recommend their financing but otherwise the employees were all friendly process, would not recommend their financing but otherwise the employees were all friendly More
by shanaynayreid
Employees Worked With
Rachel
August 01, 2023
Easy process when it comes to purchasing a new vehicle. The wait time was long due to staff limitations but they were still able to conduct their business The wait time was long due to staff limitations but they were still able to conduct their business More
by ANDREW.MCCLELLAN1986
Employees Worked With
Rachel
July 30, 2023
Jasmin was the BOMB! She helped me get a vehicle that was affordable but still had all the features i liked. the process was fairly quick and i loved that! She helped me get a vehicle that was affordable but still had all the features i liked. the process was fairly quick and i loved that! More
by samanthal0717
Employees Worked With
Jasmin Mondell
July 29, 2023
The guy checking me in was very polite and they got my car taken care of in a timely manner, the problem is I don't think they truly listened to my problem or drove my vehicle to confirm the issue. This i car taken care of in a timely manner, the problem is I don't think they truly listened to my problem or drove my vehicle to confirm the issue. This isn't a good place for diagnostics, I took my car to Silance auto and they drove my vehicle before and after the repair. The tires just needed balanced... Only charged me 40 and actually listened to the problem. Car drives fantastic after Silance auto fixed it when Kia couldn't/wouldn't. I won't be coming back, sorry not sorry More
by B
Employees Worked With
don't remember, but they were so understaffed. pay your employees better kia
