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Jacksonville Kia
Jacksonville, NC
563 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 563 reviews
Verified Customer
June 15, 2023
Floors need vacuuming. Mens bathroom dirty. The hour or so i was there there were no other customers in the service or sales floor. So they were not too busy to clean. . Mens bathroom dirty. The hour or so i was there there were no other customers in the service or sales floor. So they were not too busy to clean. . More
by CHIBCHA77
Employees Worked With
None
June 15, 2023
Great Experience. This is the second car we purchased from Rachel. She is knowledgeable in every aspects of the car and truly cares about the customer. The dealersh This is the second car we purchased from Rachel. She is knowledgeable in every aspects of the car and truly cares about the customer. The dealership is very professional, No surprises! We will buy our next car from Rachel and Jacksonville Kia. More
by LEM
Employees Worked With
Rachel
June 14, 2023
I called and got an appointment for service within a week! I always had to wait. Everyone was very friendly and helpful. Thank you KIA of Jacksonville!! week! I always had to wait. Everyone was very friendly and helpful. Thank you KIA of Jacksonville!! More
by Kellylgerla
Employees Worked With
The service department
March 26, 2022
Drove 90 minutes to find out that 7500. was added to the window sticker. Kia Carnival, Jacksonville NC. Thanks Kia for the overcharge, swindle, gouging. was added to the window sticker. Kia Carnival, Jacksonville NC. Thanks Kia for the overcharge, swindle, gouging. More
by missmymarine
Employees Worked With
McElroy
February 04, 2021
One of the worst customer service experience I ever had to deal with. Service department/management of the dealership was very unprofessional. Still blows my mind that an employee would ask me to cross the to deal with. Service department/management of the dealership was very unprofessional. Still blows my mind that an employee would ask me to cross the register counter “line” in order to FIGHT him, and the manager thought I was I was the one causing this disturbance. Way more to the story than he was trying to comprehend I guess. More
by whoknows54
Employees Worked With
Benjamin H , Mike Bardaxis
February 01, 2020
I have been to kia stevenson three times buying a vehicle and all three times have been excellent service I highly recommend them to everyone and all three times have been excellent service I highly recommend them to everyone More
by tourignyjeffrey
Employees Worked With
Terence hoffman
