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Jacksonville Kia
Jacksonville, NC
647 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 647 reviews
Verified Customer
November 02, 2023
They got me in and took care of my problems very quickly and the customer service was outstanding. Would highly recommend them to anyone that needs their Kia worked on. and the customer service was outstanding. Would highly recommend them to anyone that needs their Kia worked on. More
by Dbstrck
Employees Worked With
November 02, 2023
Our salesman, Eric, was very knowledgeable and pleasant. Wasn’t pushy , yet answered every question we had. The finance officer, Lance, was just a nice and personable. Best car buying experience ever! Wasn’t pushy , yet answered every question we had. The finance officer, Lance, was just a nice and personable. Best car buying experience ever! More
by 2014McMillan
October 31, 2023
The service department are professional and courteous. My vehicle has always been completed in a timely manner. My vehicle has always been completed in a timely manner. More
by Chati.cathi.73
Employees Worked With
October 29, 2023
I was ripped off and lied to. They hurried and did work before I could double check if II needed it done. They didn’t even give me enough time to call my husband. Money grubbers!! They hurried and did work before I could double check if II needed it done. They didn’t even give me enough time to call my husband. Money grubbers!!! More
by Heartjunkie
Employees Worked With
October 29, 2023
Our salesman was very very nice and very knowledgeable about the vehicle. We would definitely buy from him again.. about the vehicle. We would definitely buy from him again.. More
by jamesraycole
Employees Worked With
October 23, 2023
The service is good and the workers are very professional. I would recommend others to you. professional. I would recommend others to you. More
by daltia58
Employees Worked With
October 20, 2023
I will not deal with this dealership ever again. The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the w The service department explained nothing about the estimate that was provided other than there was 175 diagnosis fee. When I was presented with the written estimate it included the 175 for the diagnosis. There also a $54 charge to replace the wiper blades and $51.72 for shop charges that were not mentioned by the gentleman who presented the estimate. There was no credit given from the $175 diagnosis fee against the total of the estimate, which was now over $700. When I declined to have work done there I was presented with the total bill of $228.69 which included the $175 diagnostic fee, $35 for shop supplies and $3.99 for document storage and $14.70 for sales tax. I took my vehicle to repair facility that I have used before. They also ran a diagnostic test on it and charged me $384 for the repairs, that was the same amount the dealership wanted for the parts and labor. So dealership wanted $228 more than what my repairs cost More
by kensinz
